Accountability Flashcards
**Accountability - Example (Brief Manager)
Brief Manager
- self UPSKILL - current in DV legislation, policy and practices to provide most correct advice and ensure leadership in ever-changing environment professional development opportunity to pursue continuous growth of self
- review of FAILURES DV applications (advice to OICs resulting in 50% reduction in misidentifying PMINOP - **improve on outcomes involving FN victim survivor’s); improve on PRC process / report analysis of TRENDS and RISKS to DO implemented governance standards required to mitigate risk and improve standards of court documentation
- respond to risks via EDUCATION of staff, telephone / email advice, outcomes of PRC and planned training in collaboration with ETO healthy, inclusive workplace - education days well received - 100% participants reported helpful to role and increased knowledge and confidence
**Workplace positive culture - as a leader
- communicate vision and why
- be encouraging / empowering
- remain optimistic / frame adverse conditions constructively
**Employee engagement - how
- Autonomy. self-directed
- Mastery. improve skills
- Purpose. meaning and contribution
**Inclusivity and Diversity - what is it
Target groups: Women, LGBTIQ+, People with disabilities, CALD, First Nations, Young and old people
where everyone can feel:
- Safe
- Respected and
3 Included
**I & D - why
- calls on people’s insights and experiences
- values diversity to enrich employee engagement
- improve service and relationships within community
heighten WfQ:
1. fairness and respect
2. valuing diversity
3. barriers to success
**Accountability - National Reconciliation Week
For each day of NRW starting with National Sorry Day, emailed station with information relating to history of FN such as 1967 Referendum, the history of ‘Boundary Street’.
Aimed at providing education to staff on history.
Station-level but need it to be at organisational level.
**Accountability - Cultural Day at West End
West End 1st 2nd and 3rd generation from 15 different countries
Everyone brought in a dish from their country of origin
Wrote blog for MyPolice SBD, paid respects to traditional owners of the land and local group Kurilpa people
REFER TO I&D WHY CARD
1. calls on people’s insights and experiences
2. values diversity to enrich employee engagement
3. improve service and relationships within community
Improve results for Working for Queensland
**Conflict Management
Unavoidable due to different personalities
Be proactive
Be fair in approach
Canvass consent
Offer options: Mediation with another supervisor, Conflict coaching, referral options WELFARE
Ensure confidentiality
Example of mediation as OIC West End:
Initially rostered separately until mediation could be conducted
Approached both parties separately and discussed option of mediation, obtained consent
Allowed parties to come together and discuss their issues and perspectives in a space that allowed for resolution
Confidential process
Brief personal note taking on process that were kept confidential
Outcome: Positive impact on rest of workplace once issues were resolved, both parties able to work together again
Example of difficult conversation with current colleague:
Subject of a series of disrespectful actions
Took time to decipher, deemed negative workplace behaviour
When on-going, I took the approach to sit down and discuss with immediate supervisor
Provided examples
She apologised and has taken steps to amend her behaviour
I have accepted apology and continue to remain positive
**Leadership - key characteristics
- highly ethical / trustworthy
- legitimacy (competency)
- role model
- effective / good communicator
- make good decisions / critical, creative and strategic thinker
**Staff MH / Wellbeing - as a leader
- invest in relationships
- adopt supportive approach
- remain engaged
