Account Management, Billing & Support Flashcards

1
Q

AWS Organizations

A
  • manage multiple AWS accounts
  • Restrict account privileges using Service Control Policies (SCP)
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2
Q

Multi Account Strategies

A
  • group accounts to have separate per-account service limits, isolated account for logging
  • per department, per dev/test/prod, …
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3
Q

Service Control Policies (SCP)

A
  • Whitelist or blacklist IAM actions
  • applied to all the Users and Roles of the Account
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4
Q

AWS Control Tower

A
  • set up and govern a secure and compliant multi-account AWS environment
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5
Q

AWS Service Catalog

A
  • self-service portal to launch a set of
    authorized products pre-defined by admins
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6
Q

Free services & free tier

A
  • IAM, VPC, Consolidated Billing, EC2 (for a year), S3, EBS, ELB, AWS Data transfer
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6
Q

Pricing Models in AWS

A
  • 4 pricing models
  • Pay as you go
  • Save when you reserve
  • Pay less by using more
  • Pay less as AWS grows
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7
Q

Savings Plan

A
  • Commit certain amount per hour for 1 or 3 years
  • easier for longterm commitment
  • EC2 Savings Plan or Compute Savings Plan (regardless of family, region, compute options, …)
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8
Q

AWS Compute Optimizer

A
  • Reduce costs and improve performance by recommending optimal AWS resources for workload
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9
Q

AWS Pricing Calculator

A
  • Estimate cost for solution architecture
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10
Q

AWS Billing Dashboard

A
  • high level overview + free tier dashboard
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11
Q

AWS Free Tier Dashboard

A
  • all free tier services by usage
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12
Q

Cost Allocation Tags

A
  • track AWS costs on a detailed level
  • generated tags or User-defined tags
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13
Q

Cost and Usage Reports

A
  • most comprehensive billing dataset
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14
Q

Cost Explorer

A
  • View current usage (detailed) and forecast usage (up to 12 month)
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15
Q

Billing Alarms in CloudWatch

A
  • stored in CloudWatch us-east-1
  • track overall and per-service billing
16
Q

AWS Budgets

A
  • Create budget and send alarms when costs exceeds the budget
17
Q

AWS Cost Anomaly Detection

A
  • detect unusual spends using ML
18
Q

AWS Service Quotas

A
  • notify when close to service quota threshold
19
Q

Trusted Advisor

A
  • to get insights
  • Support Plan adapted to your needs
20
Q

Basic Support plan

A
  • Customer Service & Communities
  • AWS Trusted Advisor
  • AWS Personal Health Dashboard
21
Q

Developer Support plan

A
  • all from basic
  • Business hours email access
  • response for General guidance and System impaired
22
Q

Business Support Plan

A
  • for production workloads
  • 24x7 phone, email, and chat access
  • Infrastructure Event Management for additional fee
  • response for production impaired/down
23
Q

AWS Enterprise Support Plan

A
  • for mission critical workloads
  • All of Business Support Plan
  • designated Technical Account Manager (TAM)
  • Concierge Support Team
  • AWS Incident Detection and Response
24
Q

AWS Enterprise On-Ramp Support Plan

A
  • production or business critical workloads
  • NO Incident Detection and Response