ACC 444 exam 2 Flashcards
financial accounting
the reporting of the financial position and performance of an organization
Benefits of financial accounting
How are we doing- financial literacy
Improve collections- identify people who do consulting
Improve purchasing
One voice- people working in different countries of an international company
Stay out of jail. Section 404- testing for internal controls. CEO and CFO sign off on them.
Chart of accounts
classification of every asset, liability, equity, revenue, and expense used by the organization
General ledger
The single integrating element that summarizes transactional data
5 steps in Accounting cycle
Source document Record transactions Post to GL account Prepare a Trial Balance Prepare financial statements
parallel accounting
keeping several GLs simultaneously with different principles or regulations
Accounts receivable and payable are known as _____ in the GL because they _______
control accounts,
summarizes the details
Management accounting
Supports the information needs of internal decision makers, communicates for the purpose of pursuing company’s goals
bill of material
master data that lists all the raw materials necessary to make a finished product
Routing
list of operations required to make a product and their costs
cost object
anything for which a discrete cost measurement is desired
cost allocation
dividing a total cost into parts and assigning the parts to relevant objects
cost centers/ cost pools
Departments in a company that are accountable for incurring or influencing costs
Investment center
Management oversees R&D, production, marketing, customer service, and efficient use of assets
Fixed asset life cycle
Planning and Approval Procurement Deployment- master data entered Use- provides value for organization Maintenance Upgrade or Overhaul Disposal
Planned trip to payment process
Helps employees submit request for business travel, book, and create expense reports
CES Framework dimensions
Search- all products and some services
Experience- some services and person performing service matters
Credence- remaining service. Afterward, not able to judge, provider has specialized knowledge
contract to contract to cash process
quote to cash
order to cash
Name for sales processes, begins first interaction with customer, ends with collecting cash from customer
Steps in sales process
Lead generation Qualify lead Opportunity Quotation Sales Order Order Fulfillment Invoice Cash collection
What qualifies a lead?
Applicability- do they need our product?
Authority- Do they decide whether to buy?
Affordability
quotation
legally binding offer to deliver certain products or services at a specified time and price
Available to promise
Confirms a delivery can be met on a required delivery date
Top 3 marketing goals
Generating demand
Creating brand awareness
Building long term relationships with customers
Sales pipeline
Projects estimated revenue that will be generated in upcoming months
Opportunity amount x Confidence rate
3 main goals of customer support
Resolve incidents efficiently
Identify common support problems
Identify top customers and prioritize service needs
Field service
used to manage installations, service, or repairs of systems previously sold to customers
Benefits of a Knowledge management system
Sharing best practices Downsizing and outsourcing Knowledge commands a premium price in the market Globalization and competition Innovation
Chief knowledge officer
Oversees the content, strategy and structure of KM system
Obstacles of a Knowledge management system
Starting to big Relying on technological shortcuts Not modeling the behavior Thinking KM will work quickly Ignoring rewarding employees System must be maintained
Supply Chain 4 activities
Plan
Source
Make
Deliver
6 steps of purchase to pay
Purchase requisition Sourcing Purchase Order Goods or Services Receipt Supplier, invoice, 3-way match Payment
three way match
check to compare purchase order, goods receipt, and supplier invoice before accepting goods