About United

Question 1

CEO(Chief Executive Officer)

Answer 1

J. Scott Kirby

Previously served as President of US Airways and American Airlines, as well as President of United Airlines from 2016 to 2020

Question 2

President

Answer 2

Brett J. Hart

Responsible for United’s global operations – flight, technical and network operations as well as inflight services and safety.

Previously Executive Vice President, Chief Administrative Officer and General Counsel

Question 3

Executive Vice President

Answer 3

Josh Earnest

-Before joining United in May 2018, Josh was a political analyst for NBC News and MSNBC

-Prior to that, Josh served for eight years in the Obama White House, including as White House Press Secretary from 2014 to 2017.

Question 4

2023 Finances
2023 Finances

Answer 4

• 5.09% percent pre-tax margin
• 2.2%

Reached profitability again this year!

Question 5

Shared Purpose

Answer 5

“Connecting people. Uniting the world”

Question 6

Shared Values

Answer 6

• Safety
• Caring
• Dependability
• Efficiency

Question 7

Diversity and Inclusion

Answer 7

• At United, we define diversity as the range of differences that make individuals unique, including ability, age, ethnicity, gender identification, race, sexual orientation, religious belief and veteran’s status. Inclusion is how we leverage these differences to form a genuine community and expand business opportunities
  -leaders embrace diversity and inclusion as a business advantage
  employees feel highly valued, are actively engaged and are treated with dignity and respect
  customers value our inclusive approach to delivering flyer-friendly service
• Support large employee business Resource Groups for many different cultures
  -Also multiple partnerships with different organizations with many different values

Question 8

Eco Friendly

Answer 8

• fuel efficiency and reducing emissions
• weight reductions, SE taxing, continuous descent approaches, towing aircraft, engine washes, APU savings, electric ground equipment.
• recycling

Question 9

Community Involvement

Answer 9

We partner with organizations such as the American Red Cross, Boys & Girls Clubs and Make-A-Wish. Our programs include Adventure Bear delivery, Fantasy Flights and Volunteer Impact Grants, which recognize our employees’ passion for service by providing grants to the organizations where they volunteer