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property preservation > A2Z Compass > Flashcards

A2Z Compass Flashcards

1
Q

When performing lawn maintenance, what is the standard height to which you cut the grass?

A

2 to 3 inches

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2
Q

When your work order requires a lock change & lockbox and there is already a lockbox present, what do you do with the existing one?

A

Remove it without damaging it & place it on the kitchen counter or in a kitchen drawer

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3
Q

As part of the initial lawn service, you are required to

A
  • Edge along all walkways, driveways and sidewalks
  • Rake and remove all excess grass clippings
  • Trim along fence lines and around the foundation of all structures
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4
Q

When completing a lawn cut you are required to provide:

A

*Before, during & after photos
*Date stamps
*Address verification

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5
Q

How do you disengage a deadbolt that is preventing access?

A

Drill out the deadbolt and disengage the throw

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6
Q

What is the proper way to install a hasp to secure a door?

A

On the exterior with the flap over the exposed screws

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7
Q

According to HUD guidelines, what is the appropriate plywood thickness for boarding a door opening?

A

5/8”

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8
Q

According to HUD guidelines, what is the appropriate plywood thickness for boarding a window opening?

A

5/8”

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9
Q

What is the proper debris disposal method?

A

Deliver to the local dump site and submit dump receipt

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10
Q

What is the standard unit of measure for debris?

A

Cubic Yard

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11
Q

True or False a minimal amount of debris may be placed at the curb for local

A

False

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12
Q

The primary method of securing plywood when completing board-ups is by

A

*Using nails and securing it to the outside of the window
*Bolt boarding using 3” wood screws placed every 4”

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13
Q

What steps are required to properly board a window

A

*Remove all broken glass
*Trim excess length off bolts
*Cut wood to proper size

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14
Q

A boiler heat system is considered a

A

Wet heat system

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15
Q

The unit of measure used for roof tarping is:

A

Square feet

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16
Q

The items required for proper tarp installation are

A

Vinyl tarp, button caps and furring strips

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17
Q

While in the field completing debris removal, what is required?

A

*Take measurement photos of the truck or trailer showing the debris that was removed
*The property should be in broom swept condition after removing debris
*Take wide angled before and after photos using the same camera angle

18
Q

The correct type of antifreeze for a winterization is

A

RV/Marine antifreeze

19
Q

True or False A successful pressure test must be completed to fulfill winterization requirements

A

True

20
Q

What should be done if you receive a lock change order but you can not verify that the property is vacant?

A

Contact A2Z for further instructions

21
Q

When completing a full maid service at the property, you must:

A

*Sweep/vacuum all carpets & flooring
*Clean all toilets, tubs and showers
*Provide photo documentation of all work performed (before, during & after)

22
Q

When completing maid services, what is considered an action photo?

A

Wiping down a sink

23
Q

What is the purpose of completing a pressure test during a winterization?

A

To check the system for existing leaks.

24
Q

Which of these is NOT considered a hazard?

A
  • none of the below -
    *Missing handrail/railing
    *Exposed electrical wiring
    *Unsecured pool gate
25
Q

True of False, The best method to document a lock change is to take before, during & after photos

A

True

26
Q

A good set of exterior photos includes:

A

*Photos of all utility meters
*Address verification, full shot of the front, sides and rear
*Photos of debris in front and back yard

27
Q

Which of these steps should be completed first when completing a winterization?

A

Shut off the water supply at the main valve

28
Q

What is the proper unit of measure when bidding to board openings such as windows, doors, or crawl space access
points and the correct way to calculate it?

A

United inches (add: length + width)

29
Q

When completing a winterization, which of these are not acceptable?

A

Toilet is not cleaned prior to adding antifreeze

30
Q

What is usually a clear sign of freeze damage?

A

Cracked toilet tank

31
Q

True or False, When completing a de-winterization, the first step is to make sure the utilities are on.

A

True

32
Q

The process for completing a wet heat winterization is the same as a dry heat system winterization except

A

You must drain the boiler system and open all radiator vents

33
Q

True or False, A cubic yard measures 3’ x 3’ x 3’ or 27 cubic feet. This is approximately the size of a washing machine

A

True

34
Q

If you are unable to verify the proper address upon arrival at a property, what do you do?

A

Call A2Z from site and do not begin any work

35
Q

What should you do if you find vagrants or squatters at a property?

A

Leave the property immediately, call A2Z to advise and document the situation on your report

36
Q

What is the purpose of the First Time Vacancy (FTV) inspection?

A

*To address all imminent and urgent safety hazards and determine what repairs are required to prevent damage to the property
*To photograph the primary exterior facades and interior areas of the primary and secondary structures, including any damage found.
*To document the overall condition and identify all damages to the grounds and structures

37
Q

According to HUD guidelines, which of the following is true for securing windows that do not have broken glass?

A

Ensuring locks are in working order and replace if needed

38
Q

From among these choices, which is the best place to display the emergency contact information?

A

Inside (facing outward), on the window next to the front door

39
Q

Outbuildings and sheds must be secured by one of the following methods. Select the option that has them in order of
preference with #1 being the most preferable and #3 being acceptable only if the other choices are not feasible.

A
  1. Re-using and re-keying existing lock sets; 2. Secure with padlock and hasp; 3. Boarding
40
Q

When clearing exterior debris, all, except which of the following items must be removed?

A

Installed children’s place structure that is in good condition

property preservation (3 decks)

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