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FOIs > A. Human Behavior and Effective Comm. > Flashcards

A. Human Behavior and Effective Comm. Flashcards

1
Q

Maslow’s Hierarchy of Needs

A 
(PS BECS)
Physiological 
Safety/Security
Belonging
Self-Esteem
Cognitive/Aesthetic
Self-Actualization
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2
Q

Human Factors that Inhibit Learning

A 
(DR DR FCPR)
Denial
Repression
Displacement
Reaction Formation
Fantasy 
Compensation
Projection
Rationalization
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3
Q

Abnormal Reactions to Stress

A 
(PRESIM)
Painstaking Self Control
Rapid Change in Emotion
Extreme Over-Cooperation
Severe Anger Towards Instructor
Inappropriate Reactions
Marked Changes in Mood
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4
Q

Basic Elements of Communication

A

(SSR)
Source
Symbols
Receiver

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5
Q

Barriers to Effective Communication

A 
(COIL)
Confusion Between Symbol and Symbolized Object
Overuse of Abstractions
Interference
Lack of Common Experience
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6
Q

Developing Communication Skills

A 
(LIQIR) 
Listening
Instructional Communication
Questioning
Instructional Enhancement
Role Playing
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FOIs (2 decks)

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