A+ Core 1 (220-1001) Practice Exam Flashcards
Which of the following components can be considered the “brains” of a computer?
Image A. RAM
Image B. Hard drive
Image C. CPU
Image D. Motherboard
C
You are attempting to load an operating system from a USB flash drive at computer startup. Which of the following settings should you modify in the BIOS?
Image A. Enable a BIOS password
Image B. Boot sequence
Image C. Enable TPM
Image D. Disable TPM
B
Which of the following is the most common type of networking connector?
Image A. RJ11
Image B. F-connector
Image C. BNC
Image D. RJ45
D
Which of the following is the module format used by a laptop’s DDR4 SODIMMs?
Image A. 200-pin
Image B. 204-pin
Image C. 240-pin
Image D. 260-pin
D
Which of the following should be reset during normal printer maintenance?
Image A. Page count
Image B. Job queue
Image C. Print job cache
Image D. Tray settings
A
You are a technician for an accounting company. You have submitted a request for a new wireless access point. You receive and set up the new device and power it on, but the company router doesn’t appear to recognize it. Which of the following statements best describes how to fix the problem? (Select the best answer.)
Image A. You should perform an apt-get update.
Image B. You should run Windows Update.
Image C. You should perform an RPM update.
Image D. You should install the firmware update.
D
A laptop’s battery fails to charge. Which of the following should be checked first?
Image A. DC-in jack
Image B. AC-in jack
Image C. CMOS battery
Image D. AC circuit breaker
A
One of your co-workers has opened a trouble ticket concerning paper jams on a laser printer. The paper jams have become more frequent of late. You decide to attempt to re-create the problem and then check the printer log for more information. Which of the following are the most likely solutions to the problem? (Select the two best answers.)
Image A. Clean and inspect the entire paper path.
Image B. Clean the fuser roller and verify fuser operation.
Image C. Clean and replace the paper out sensor.
Image D. Use a printer maintenance kit to replace parts.
Image E. Replace the paper exit assembly switch.
Image F. Clean and inspect the print drum.
A,D
A user boots a computer and a message is displayed that reads “Alert! Cover previously removed.” Which of the following was configured in the UEFI/BIOS to cause this alert?
Image A. Date and time settings
Image B. Boot sequence
Image C. Intrusion detection
Image D. Virtualization support
C
The power supply fan and case fans spin, but there is no power to other devices. Which of the following is the most likely cause of this?
Image A. Failed hard drive
Image B. Improper connectivity
Image C. Drive not recognized
Image D. Failed RAM
B
One of the desktop computers at a customer site is randomly rebooting several times per day. You have checked for overheating issues, but everything seems okay with the case fans, CPU fan, and power supply. What should you check for next?
Image A. The integrated network adapter has the latest drivers.
Image B. The hard drive is defragmented.
Image C. The motherboard for signs of swollen capacitors.
Image D. The RAM to confirm it is of the right type.
11
Which of the following should be used when building a high-end graphics workstation for CAD applications? (Select the two best answers.)
Image A. An IDE drive
Image B. More than four accessible USB 3.0 ports
Image C. Main memory of 16 GB or more
Image D. A 32-bit OS for the large amount of expected drive I/O
Image E. A PCIe video card with a large amount of memory
C,E
Which of the following is an example of a MAC address?
Image A. 10.1.1.255
Image B. 4410:FF11:AAB3::0012
Image C. https://dprocomputer.com
Image D. 00-1C-C0-A1-55-21
D
You are installing an IP-based camera system that connects directly to the network. To access the system remotely, which capability most likely requires configuration?
Image A. QoS
Image B. Port forwarding
Image C. Static IPs
Image D. VPN passthrough
B
Which of the following best describes the most likely reason for connecting a tone generator to an RJ45 cable drop?
Image A. To confirm continuity of the conductors
Image B. To locate the position of the cable on a patch panel
Image C. To test the transmission quality of the connection
Image D. To validate proper wiring of the network jack
B
When placing a mobile device into airplane mode, which of the following features are typically disabled? (Select the two best answers.)
Image A. Wireless
Image B. Cellular data
Image C. Multitouch capability
Image D. Data encryption
Image E. Camera
A,B
One of your co-workers has asked for a cable for an Apple mobile device that can charge it and transfer data to and from it. Which of the following connection types would meet the customer’s requirements?
Image A. Lightning
Image B. Micro-USB
Image C. Molex
Image D. Mini-USB
A
ou have been tasked with resolving a shadowy image that is being printed from a network printer. What should you do?
Image A. Replace the drum.
Image B. Replace the fuser.
Image C. Run a calibration.
Image D. Replace the network cable.
A
A desktop computer (named workstation22) can’t connect to the network. A network card was purchased without documentation or driver discs. Which of the following is the best way to install the network card driver?
Image A. Purchase the disc online and install.
Image B. Run Windows Update to install the drivers.
Image C. From the desktop computer (workstation22), download and install the drivers.
Image D. Copy the driver to a flash drive and install.
D
You are working in a command line and see the following results:
dprocomputer.com = 216.97.236.245
Which of the following server types has most likely helped supply this information to you?
Image A. DHCP server
Image B. DNS server
Image C. Authentication server
Image D. Syslog server
Image E. Print server
B
Which of the following computer components connect directly to the CPU or northbridge?
Image A. Video card
Image B. Hard drive
Image C. Audio
Image D. Fan
Image E. RAM
A,E
A customer of yours is opening an Internet café and wants to offer computers for the patrons to access the Internet. Which type of computer system should you recommend?
Image A. Thin client
Image B. Standard thick client
Image C. Audio/video workstation
Image D. Gaming PC
Image E. HTPC
A
You are part of a team that has decided to make use of a cloud provider for some of your organization’s technology needs. Your top priority is to offload some of your networking, storage, and VM hosting to the cloud. Which of the following services best suits your needs?
Image A. SaaS
Image B. IaaS
Image C. PaaS
Image D. DBaaS
B
our guest virtual machines get direct access to the hosting computer’s network connection. What is another name for this?
Image A. NAT
Image B. Private virtual network
Image C. Host-only networking
Image D. Bridged networking
D
Your office printer was working earlier in the day but is no longer printing any documents. Preexisting workstations are manually configured to print to the printer directly over the network. You begin troubleshooting the problem and determine that the printer is still visible when browsing the network directory. You also verify, at the physical printer, that the printer can print test pages successfully. Which of the following is the most likely cause of the problem?
Image A. The print spooler was restarted.
Image B. Two users sent print jobs at the same time, which caused a collision.
Image C. The printer’s IP address has changed.
Image D. The message “perform printer maintenance” is displayed on the printer’s display panel.
C
Which of the following is an advantage of UDP over TCP?
Image A. It uses flow control.
Image B. It transfers packets faster.
Image C. It uses connection handshakes.
Image D. It is connection based.
B
John is a PC technician for an organization that has a computer network with 12 computers. Each contains vital information, so each uses static IP addresses (on the 192.168.50.0 network). John just finished troubleshooting a Windows computer that could not access the network. He ascertained (correctly) that the computer needed a new network card. He purchased a plug-and-play card and physically installed the card. He then turned on the computer, noting that the network card’s LED link was lit and that there was activity. He then rebooted the computer to Windows and then documented the whole process. Later, his boss tells him that the user is complaining that she cannot access the Internet. Which step of the A+ troubleshooting methodology did John forget to perform?
Image A. Identify the problem.
Image B. Establish a theory of probable cause.
Image C. Test the theory to determine cause.
Image D. Establish a plan of action to resolve the problem.
Image E. Verify full system functionality.
Image F. Document findings, actions and outcomes.
E
On your server, two drives of a RAID 5 array have failed. What should you do?
Image A. Replace one of the drives and run RAID repair.
Image B. Replace the failed drives and format the RAID array using the quick option.
Image C. Replace one of the failed drives and repair the RAID array using system utilities.
Image D. Replace the failed drives and restore the data from tape backup to the repaired RAID array.
D
A user working at a PC is experiencing screen flicker. Of the following, what should you reconfigure? (Select the best answer.)
Image A. CCFL
Image B. Refresh rate
Image C. Resolution
Image D. Switch from HDMI to DVI
B
Which of the following types of printers requires a maintenance kit that contains a fuser, transfer roller, and pickup rollers?
Image A. Thermal
Image B. Laser
Image C. Inkjet
Image D. Impact
B
You are tasked with fixing a laptop that is not booting. You have analyzed the system and can’t see any system lights or display, and you can’t hear any sounds when the Power button is pressed. Which of the following should be attempted first when troubleshooting the problem?
Image A. Boot the system from a boot CD.
Image B. Disconnect the AC and the battery and press and hold the Power button for several seconds.
Image C. Remove hard drives and optical drives, RAM, and USB devices from the laptop.
Image D. Connect an external monitor to the laptop to determine if the LCD has failed.
B
You are planning to build a computer that will be used at trade shows on several different continents. Part of your planning includes specifications such as maximum RAM and a typical video card, CPU, and storage drive. Which of the following specifications is the most important for you to consider when you select a power supply unit?
Image A. Efficiency
Image B. 12 V rail amperage
Image C. Input voltage
Image D. Number of SATA connectors
C