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A+ Certification > A+ 902 Test 18 > Flashcards

A+ 902 Test 18 Flashcards

1
Q

An MS Windows stop error is informally referred to as:

A

BSoD

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2
Q

Which of the following solutions would be the easiest while troubleshooting Windows blue screen?

A

System restart

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3
Q

Which of the OSs listed below uses a spinning wait cursor (aka spinning beach ball) to indicate that an application entered unresponsive state?

A

Mac OS

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4
Q

A type of software that manages the startup sequence of an operating system is known as:

A

Boot loader

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5
Q

Which of the hardware-related solutions listed below can be used in troubleshooting failed system boot process?

A

Drive cable/connector check

Hard drive replacement

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6
Q

Which of the following could be of help in troubleshooting the “Invalid boot disk” error message in MS Windows?

A

Disconnecting USB thumb drive
Checking BIOS settings for boot order
Removing floppy disk from the floppy disk drive

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7
Q

Startup Repair (Windows Vista/7/10) and Automatic Repair (Windows 8/8.1) is a Windows recovery tool (available under different names in different releases of the Microsoft OS) used for automatic troubleshooting of problems that prevent the operating system from starting normally.

A

True

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8
Q

What is the name of the boot loader software used in Windows Vista and later releases of the Microsoft OS?

A

WINLOAD.EXE

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9
Q

Which key/key combination should be pressed during system boot in Windows XP/Vista/7 to get access to the Startup Repair utility?

A

F8

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10
Q

Which of the actions listed below enables access to the Automatic Repair utility during next system boot in Windows 8/8.1?

A

Holding the Shift key and left-clicking on the power options button (Shut down/Restart) while in Windows

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11
Q

A boot loader application used in Windows XP is called:

A

NTLDR

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12
Q

Which of the following allows to force Windows into Safe mode during next system boot?

A

Checking the Safe boot option on the Boot tab of the System Configuration (MSCONFIG) utility while in Windows

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13
Q

Windows Error Recovery (Windows XP/Vista/7) and Recovery (Windows 8/8.1) are menu screens displayed during next boot when Windows detects that the system didn’t shut down properly (triggering this menu in Windows 8/8.1 requires additional prerequisite). Both menu screens provide access to utilities for troubleshooting persistent problems as well as additional options (“Start Windows normally” in Windows Vista/7 and “Exit and continue to Windows” in Windows 8/8.1) that allow to attempt launching the OS without taking up any troubleshooting steps.

A

True

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14
Q

An essential Windows XP startup file containing a list of installed OSs as well as information on the location of the operating system files is called:

A

BOOT.INI

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15
Q

Automatic boot to Windows Recovery Environment (WinRE) in Windows 8/8.1 requires the system to fail the boot process three times.

A

True

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16
Q

BOOTREC.EXE is a WinRE tool (available in Windows Vista and later releases of the Microsoft OS) used for troubleshooting:

A

Boot sector errors
Master Boot Record (MBR) errors
Boot Configuration Data (BCD) store errors

17
Q

Which of the following answers list(s) example(s) of boot loader software used in Linux operating systems?

A

GRUB

LILO

18
Q

In Windows Vista and newer releases of the Microsoft operating system the BOOT.INI file is replaced by:

A

Boot Configuration Data (BCD) file

19
Q

Which of the Windows Recovery Environment (WinRE) utilities would be used for manual troubleshooting of system startup issues?

A

BOOTREC.EXE

20
Q

Which of the files listed below are required to start Windows XP?

A

NTLDR
NTDETECT.COM
BOOT.INI

21
Q

Startup files required to launch Windows Vista/7/8/8.1 include:

A

BOOTMGR (Windows Boot Manager)
BCD (Boot Configuration Data)
WINLOAD.EXE

22
Q

Which of the following sequence of steps in Windows Device Manager (DEVMGMT.MSC) allows for reverting back to the previously installed driver when a device fails after driver update?

A

Double-click the device type to view devices in that category -> Right-click on the device and select Properties -> On the Driver tab, click the Roll Back Driver button

23
Q

Which of the answers listed below refers to a collection of precompiled functions designed to be used by more than one Microsoft Windows application simultaneously in order to save system resources?

A

DLL

24
Q

What is the name of a Windows tool that can be used for troubleshooting problems related to Dynamic-Link Libraries (DLLs) and ActiveX controls?

A

REGSVR32

25
Q

Common troubleshooting steps related to Windows services that fail to start include:

A

Checking for warnings and errors in Windows Logs and Application and Services Logs log spaces in the Event Viewer (EVENTVWR)
Starting the service manually in the Services applet (SERVICES.MSC)

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