A+ 1001 Practice Exams Flashcards

1
Q
A customer wants a computer for performing a single-threaded task as quickly as possible. Which of the following CPU characteristics is the MOST important?
A. Clock speed
B. Hyperthreading
C. Fan speed
D. Number of cores
A

A. Clock speed

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2
Q

Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.)

Barcode scanner
Label printer
Magnetic reader
KVM switch
NFC device
Flatted scanner
A

Barcode scanner

Magnetic reader

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3
Q
Which of the following cable types should be used to connect a cable modem to a SOHO router?
A. Thunderbolt
B. Coaxial
C. USB
D. Ethernet
A

D. Ethernet

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4
Q

A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked. Which of the following BEST address the customers concerns? (Choose two.)
A. Use the latest encryption standard on the wireless network and set a strong password.
B. Enable two-factor authentication for the IoT devices cloud account, if it is available.
C. Separate the IoT thermostat by segregating it in a DMZ network.
D. Disable wireless access on the thermostat to make it unshakable.
E. Upgrade the customers router to the latest version to improve network security.
F. Upgrade the customers wireless network encryption to WPA.

A

A. Use the latest encryption standard on the wireless network and set a strong password.
C. Separate the IoT thermostat by segregating it in a DMZ network.

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5
Q

A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens. Which of the following will resolve the issue?

A. Set up the users computer to act as a print server.
B. Configure the printer to use the Internet printing protocol.
C. Ensure the users computer is set to DHCP.
D. Connect the printer to the company wireless network.

A

D. Connect the printer to the company wireless network.

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6
Q

During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded. Which of the following tools should the technician use to verify this has been completed?

A. Multimeter
B. Cable tester
C. Tone generator
D. Voltmeter

A

A. Multimeter

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7
Q
A technician wants to block remote logins to a server. Which of the following ports should be blocked?
A. 21
B. 23
C. 80
D. 443
A

B. 23

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8
Q

A customer is building a high-end gaming PC and is seeking an appropriate power supply unit. Which of the following feature sets of a power supply should be installed? (Select THREE).

24-pin main connector
Mini-ITX form factor
20-pin main connector
Dual 12v rails
350-450 watts of power
High number of connectors
A

24-pin main connector
Dual 12v rails
High number of connectors

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9
Q

A small workgroup inherits a second-hand printer without networking capabilities. Which of the following is the BEST method of sharing this resource among the workgroup?

A. Connect the printer to a Bluetooth adapter in order for the users to print
B. Connect the printer by using the onboard Infrared port
C. Connect the printer to a user’s workstation and share the device
D. Connect the printer to a parallel switch box

A

C. Connect the printer to a user’s workstation and share the device

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10
Q

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a technician to assist Joe?

A. Log into the same email provider on the new device, and restore the contacts and dates.
B. Create a Bluetooth connection between Joes devices, and copy his contacts and calendar.
C. Back up the old mobile device to a PC, and import the contacts and schedule from the PC.
D. Use NFC to transfer all compatible data from one device to the other.

A

A. Log into the same email provider on the new device, and restore the contacts and dates.

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11
Q

A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim. Which of the following steps should the technician take to address these issues? (Choose two.)

A. Update the video drivers on the laptop.
B. Increase the projector contrast.
C. Replace the original laptop.
D. Change the aspect ratio on the projector.
E. Replace the bulb in the projector.
F. Modify the laptops display resolution.

A

B. Increase the projector contrast.

D. Change the aspect ratio on the projector.

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12
Q
An end user has signed up to use a web-based calendar application. Which of the following solutions has the user purchased?
A. DaaS
B. SaaS
C. PaaS
D. laaS
A

B. SaaS

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13
Q

A customer wants to transfer data from the DVR to a DVD. Which of the following should be used on a workstation in order to extract the data for archiving?

A. Optical drive
B. Capture card
C. Thunderbolt
D. External storage

A

B. Capture card

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14
Q

Which of the following MUST be the same when replacing a hard drive in a laptop?

A. The interface type of the existing drive
B. The speed of the new drive
C. The total data capacity of the PC
D. The cache size of the new drive

A

A. The interface type of the existing drive

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15
Q

A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?

POST code beeps
Distended capacitors
Continuous reboots
Wrong BIOS time

A

Continuous reboots

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16
Q

A technician is installing Hyper-V and is getting an error that the software is not able to be installed. Which of the following processor characteristics should be checked?

A. Cache size
B. Virtualization support
C. Number of cores
D. Hyperthreading

A

B. Virtualization support

17
Q

A technician is troubleshooting an expansion card in a computer that allows the computer to receive faxes over a VoIP line. The line connected to the expansion card is MOST likely which of the following cable types?

A. Coaxial
B. CAT3
C. CAT6
D. Multi-mode fiber
E. Single-mode fiber
A

C. CAT6

18
Q

A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

A. Documents findings, actions, and outcomes.
B. Reboot the device to verify the fix.
C. Reconnect the device to the network.
D. Verify the settings in IPConfig.
E. Research the problem based on symptoms.
F. Run a virus scan.

A

A. Documents findings, actions, and outcomes.

F. Run a virus scan.

19
Q

A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers’ son will use it to play games with friends. Which of the following should the technician focus on to meet these requirements?

A. 80mm case fans
B. Four-core processor
C. RAID 5 array
D. 16GB DDR2 memory
E. Dual monitors
F. Encrypted hard drive
A

B. Four-core processor

20
Q

A computer technician is responding to a call about a printer that is causing streaks to appear on every printout. Which of the following is the MOST likely cause?

A. Duplex unit
B. Toner cartridge
C. Imaging drum
D. Pickup rollers

A

C. Imaging drum

21
Q

A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable. Which of the following should the technician do NEXT to troubleshoot this problem?

A. Confirm that the laptop wireless card is turned on.
B. Confirm that the laptop is in range for the access point.
C. Confirm that the correct wireless network is selected.
D. Confirm the users network login ID and password.

A

A. Confirm that the laptop wireless card is turned on.

22
Q

A technician replaces a defective 250GB hard drive in a desktop with a 2TB hard drive. After installation, the computer detects the new 2TB drive as a 250GB drive. Which of the following should the technician do to fix this issue?

A. Reinstall the drive
B. Patch the OS
C. Upgrade the driver
D. Flash the BIOS

A

D. Flash the BIOS

23
Q

A users laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shutdown. Which of the following is the MOST probable cause of the issue?

A. Residual energy on the motherboard
B. System overheating
C. Distended capacitors
D. Loose battery connection
E. CMOS battery failure
A

D. Loose battery connection

24
Q

A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company’s corporate office. The technician identifies the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair. Which of the following should the technician do NEXT?

A. Check corporate policies for guidance.
B. Get authorization from the manager.
C. Delete proprietary data before leaving the building.
D. Remove the HDD and send the device for repair.

A

A. Check corporate policies for guidance.