9.training

Question 1

Induction training

Answer 1

Special training to introduce a new worker to the business, place of work and their fellow workers

Question 2

On-the-job training

Answer 2

Occurs at the place of work and while the worker is doing their job

Question 3

Off-the-job training

Answer 3

Occurs when the worker is not doing their job. It may still be at the place of work, or the employee may be sent somewhere else for the training

Question 4

Coaching

Answer 4

When one worker supports another to develop that person’s knowledge and skills

Question 5

Appraisal

Answer 5

When a line manager assesses the work of somebody he or she is responsible for. They may discuss targets for the worker to achieve and training that is needed

Question 6

Performance related pay

Answer 6

Any way of paying workers that rewards them for how much they produce or how well they work

Question 7

Lifelong learning

Answer 7

The idea that workers will need to keep learning different skills during their working lives.

Question 8

Investors in people (IIP)

Answer 8

A scheme by which the quality of staff training and development in a business can be recognised by an outside organisation