8.motivation Flashcards
Maslow’s hierarchy of needs
A theory that can be used to explain what motivates workers
Needs
Human wants and desires that work can help to satisfy
Motivation
Encouragement given to workers to work hard and work well
Productivity
Measure of how well workers are working. It is usually measured by the amount they produce or the average costs of production of what they make
Pay
Money reward given to workers
Gross pay
Pay before any deductions
Net pay
Pay after deductions
Deductions
Money taken off a person’s gross pay for income tax, national insurance contributions and pension contributions
Income tax
Tax paid out of a person’s income
Person contributions
Money paid out of a person’s wage or salary to provide a pension when they retire. This is extra to the national insurance contributions, which provides the state pension
National insurance contributions
Money paid out of a person’s wage or salary to pay for things such as the state pension, and unemployment payment and sick pay if these are needed
Expenses
Money paid to workers to pay them back for any money that they have spent doing work for the business. Expenses may include travel expenses
Non-pay motivators
Methods of motivating workers that do not involve the payment of money as a reward. They meet needs in Maslow’s hierarchy of needs other than basic or physiological needs
Empowered
When workers feel that they have responsibility and are motivated because of this
