9.8 Human Error Flashcards

1
Q

Error Definition

A

When the plan fails to achieve its intended outcome

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2
Q

Active error is

A

Error has immediate effect

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3
Q

Latent error is

A

A previous error has effect in the future

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4
Q

What is a Slip

A

Actions not carried out as intended / planned

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5
Q

What is a lapse

A

An Action is missed / forgotten

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6
Q

What is a mistake

A

Error because of bad planning / intentions

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7
Q

Skill based behaviour is;

A

Routines, muscle memory

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8
Q

Rule Based behaviour is;

A

A method / procedure learned off

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9
Q

Knowledge based behaviour is;

A

no established procedure, experience and gen is used

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10
Q

What are the two groups of Recognition Failures

A

1- Misidentification
2- Non detection

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11
Q

What does R.O.S.E stand for?

A

R = Routine Violations
O = Optimising Violations
S = Situational Violations
E = Exceptional Violations

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12
Q

What are some factors that promote violations

A
  • time
  • Poor equipment
  • workload
  • Bad working condtitions
  • poor procedures
  • supervisors turning blind eye
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13
Q

What is Corner Cutting

A

Avoiding extra effort

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14
Q

What is thrill seeking

A

Violation to avoid boredom

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15
Q

What is the difference between an Error & Violations

A
  • Errors arise from poor info
  • Violations are attitude problems
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16
Q

What is a Type 1 Error

A

When a good item is labeled faulty

17
Q

What is a Type 2 Error

A

When a faulty item is missed

18
Q

What does SHEL stand for

A

Software
Hardware
Environment
Liveware