9.1 Incident Handling

Question 1

What 2 things should employees be taught regarding breaches?

Answer 1

1) How to detect

2) How to report and escalate.

Question 2

What happens if a company breaks privacy policy?

Answer 2

Failing to respect your customers’ privacy can result in reputational harm, loss of personal information, and wasted resources. Increasingly, it can also put you in violation of the law, and lead to large fines and legal claims.

Question 3

Once breach investigators conclude that an actual compromise of sensitive information has occurred, the prenotification process is triggered. Steps taken may vary depending on several factors, but the purpose is

Answer 3

to confirm that the event does indeed constitute a reportable breach