9 Team building

Question 1

In some situations tasks can be achieved more easily by … with a … … rather than by …

Answer 1

teams

common purpose

individuals

Question 2

It’s important to … … through … …

This way you get the best from the team.

Answer 2

develop teamwork

team building

Question 3

The level of … and … is the degree to which team members feel involved with the team.

Answer 3

engagement

commitment

Question 4

The person in charge of the team is called the … …

Answer 4

team leader

Question 5

The work that is done together by the team is called the …

Answer 5

team effort

Question 6

The results that hte team produces are called the … …

Answer 6

team performance

Question 7

The way the team works together is called the … …

Answer 7

team dynamics

Question 8

The degree to which the team produces results is called … …

Answer 8

team effectiveness

Question 9

When people learn in teams rather than individually they prefer … …

Answer 9

team learning

Question 10

In many manufacturing industries a … … is used to keep the plant running smoothly.

(discuss on a daily basis)

Answer 10

daily meeting

Question 11

Daily meetings - a level of daily communication that is … … in knowledge work or adminstration.

(utilised, applied, used - rarely)

Answer 11

seldom employed

Question 12

A principal … a team of teachers.

Answer 12

manages

Question 13

Shared knowledge helps … …, since there are multiple people.

Answer 13

limit mistakes

Question 14

Shared knowledge keeps people … … learning.

Answer 14

engaged in

Question 15

Shared knowledge keeps people … … learning.

Answer 15

engaged in

Question 16

Knowing who needs help distributes the work across the … … …

Answer 16

formal team structures

Question 17

Sarah’s … in terms of … … is another leadership practice that … engagement.

(the act of being clear - the expectancies of Sarah in terms of … - stimulates, …)

Answer 17

transparency

performance requirements

reinforces

Question 18

Once a month the nurses meet and share their … … …

Answer 18

overall productivity numbers

Question 19

A montly meeting to share your unit’s overall productivity numbers creates a … … for all members of the team.

Answer 19

performance pressure

Question 20

How are knowledge work and administration different from manufacturing?

Answer 20

The level of daily communication that is employed in many manufacturing industries is seldom employed in knowledge work and administration.

Question 21

What are the advantages of regular meetings?

Answer 21

1) encourage positive emotion and energy;
2) help everyone think about the unit’s work as a whole;
3) work can be shared because people know who needs help;
4) meetings keep people engaged in learning and they develop commitment.

Question 22

What negative things can regular meetings prevent?

Answer 22

Regular meetings help limit mistakes.

Question 23

Plants can be useful … … … … when the team has run out of steam.

Answer 23

in providing new ideas

Question 24

Through which stages does a typical team go?

Answer 24

Forming

Storming

Norming

Performing

Mourning