9 HRM

Question 1

What does HRM stand for

Answer 1

Human Resource Management

Question 2

Hrm definition

Answer 2

Managing the employees in a business to ensure the business finds keeps and makes the best possible use of its employees

Question 3

What are human reaources

Answer 3

Employees

Question 4

Functions if human resources Manager

Answer 4

1.Manpower planning
2. Recruitment and selection
3. Training and Development
4. Performance appraisal
5.Pay and Rewards
6.Employer/Employee relationships

Question 5

What is 1.Manpower Planning

Answer 5

Involves HR Manager comparing how many workers a business needs in future with how many are currently employed and then recruiting/making redundancies as needed to ensure that the business has exactly the tight number of skilled workers to do all the jobs needed in the business so it can achieve its goals

Question 6

Manpower Planning steps

Answer 6

1.Forecast Future Demand
2.Calculate Existing Supply
3.Recruit/Make redundancies

Question 7

Benefits of 1.Manpower planning

Answer 7

-Avoids being understaffed
-Avoids being overstaffed

Question 8

What is 2.Recruitment and Selection

Answer 8

Findinf suitable ppl for a job vacancy
Choosing the best applicant

Question 9

What is recruitment

Answer 9

Finding suitable people for a job vacancy
Preparing a job description
Internal recruitment
External recruitment

Question 10

What is internal recruitment

Answer 10

Finding a candidate for the joh from among the business’s existing workers

Question 11

What is external recruitment

Answer 11

Finding a candidate from outside the business by advertising the position

Question 12

What does CV stand for

Answer 12

Curriculum Vitae

Question 13

What is an application form

Answer 13

Document printed by employer asking specific questions.
Helps them get answers they need to decide who to call in for an interview

Question 14

2 Benefits of recruitment

Answer 14

Gives the business the criteria to compare suitability of various applicants
Discourages unsuitable ppl from applying

Question 15

Benefits of selection

Answer 15

Choosing the right person will reduce chance of undustrial action in future
The job will be well done

Question 16

What is 3.Training and Development

Answer 16

HRM teaches the employees the knowledge akills, and attitude they need to perform the duties of their jobs properly

Question 17

Name the three diff types of training

Answer 17

Induction training
ON THE JOB training
OFF THE JOB training

Question 18

What is induction training

Answer 18

Very first training given to a new employee
Familiarises her with business

Question 19

What is ONT THE JOB trauning

Answer 19

teaching the employee the knowledge skills and attitude needed to do the job well WHILE SHES IN THE NOTMAL WORKING SITUATION.
Employee learns through practical experience
Job rotation (1week per area of the job)
E.g 1week making chips
1 week on tills
1 week making pizza

Question 20

Whats OFF THE JOB training

Answer 20

Teaching the employee the knowledge skills and attitude needed to do the job well, AWAY FROM THE WORKING SITUATUON.

Question 21

What is development

Answer 21

Teaching employees life long skills and knoledge to help them grow as an individual
More than training
Development teaches them skills they can use in any job

Question 22

Benefits oF TRAINING and DEVELOPMENT

Answer 22

Teaches workers skills needed to do a great job. Increases sales and profits
Gives workers a variety of skills and makes them more flexible
Properly trained workers need less supervision
Doing ur job well leads to less conflict. Improves industrial relations

Question 23

What is 4.Performance Appraisal

Answer 23

The process of evaluating the progress, contribution and effectiveness of an employee.