3 Industrial Relations Conflicts Flashcards

1
Q

Define Industrial relations

A

Industrial relations refers to the relationship between employers and employees. Industrial relations in a business can be good or bad

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2
Q

Main causes of industrial relations conflicts

A

-Low pay
-Poor working conditions
-Redundancies
-Promotions

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3
Q

List the four different pay claims

A

-Comparability Claim
-Relativity Claim
-Productivity Claim
-Cost of Living Claim

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4
Q

Whats a comparability claim

A

Employees ask for a pay rise because other employees doing similar work got one,
Eg:Luas drivers got a pay rise so Dublin Bus drivers wanted a similar one

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5
Q

Whats a relativity claim

A

Sometimes the pay of certain employees is linked to the pay of other employees even tho they do totally different jobs
Eg: a TDs salary is linked to that of the civil service, so if civil servants get a pay rise TDs will ask for one

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6
Q

Whats a productivity claim

A

Employees ask for a pay rise to compensate them for having to work harder or cope with changes introduced by the employer

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7
Q

Whats acost of living claim

A

Employees ask for a pay rise because they cant afford to live on the wages they get, the prices of goods and services they buy are increasing due to inflation

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8
Q

What are the 3 non legislative methods of solving industrial relations conflicts

A

1.Negotiation
2.Conciliation
3.Arbitration

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9
Q

Explain Negotiation

A

Non legislative method
-Process of bargaining to try ro reach a mutually acceptable solution to the conflict
Employees may be represented by their trade union,employer may be represented by management.They try reach a solution if both agree on a deal its called a COLLECTIVE AGREEMENT
May need to comprimise
Not legally binding

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10
Q

Explain conciliation

A

Two parties agree that a third party (conciliator) help them to solve the dispute.She acts as a facilitator. She does not tel them what to do. It is not binding

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11
Q

Explain arbitration

A

Employer and employee ask a neutral,independent person (arbitrator) to investigate the dispute and make a ruling like a judge to solve the problem. She tells them what to do.
If they agree to accept in advance,before hearing the ruling, its called binding arbitration,both sides will obey the ruling no matter what it is

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12
Q

List the 5 legislative methods

A

1 Industrial relations act 1990
2.Workplace Relations Commission
3.Labour Court
4.Unfair dismissals act 1977/2007
5.Employment equality act 1988-2015

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13
Q

Whats a trade union

A

An interest group that represents employees views and interests
E.g SIPTU (services,industrial,professional and tevhnical union)

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14
Q

Whats a shop steward

A

Spokesperson elected by employees as their official union representative

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15
Q

Shop steward functions

A

(a) Recruit new members for the union
(b) Represent members in negotiations with management
(c) Keep members up to date with information from union head office
(d) Inform union head office of members concerns

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16
Q

Functions of a trade union

A

Fight to get better pay and working conditions
Help to resolve a dispute between employee and employer
Fight to protect their members interests

17
Q

What does SIPTU stand for

A

Services,Industrial,Professional and Technical Union

18
Q

ICTU

A

Irish congress of trade union

19
Q

What is the ICTU

A

Its an interest group representing almost all the trade unions in ireland

20
Q

Functions of ICTU

A

Give permission for all out strikes
Settles disputes between unions
Provide training to shop stewards and other union members
Promote the cause of the trade union movement