8.1 Strategic Decision Flashcards

1
Q

strategic direction

A
  • decisions made regarding the markets a business operates and the products it sells
  • will be monitored over time
  • may need to be altered or completely changed
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2
Q

what is Ansoff’s matrix?

A
  • long term business strategy
  • it represents the different options open to a marketing manager when considering new opportunities for sales growth
  • provides a useful framework for analysing a range of strategic options in relation to risk and rewards
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3
Q

what are the two variables in strategic marketing decisions?

A
  • the market in which the firm will operate
  • the product intended for sale
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4
Q

market penetration

A

this is the objective of higher market share in existing markets
- increase brand loyalty
- encourage consumers to use product
- encourage consumers to use more

eg: In 2000 Mitsubishi announced a 10% reduction in prices in the UK in order to encourage purchases.

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5
Q

market penetration: how can you get more of the same customers?

A
  • reduce prices
  • promote product change
  • sales force push
  • altering products - i.e different sizes
  • increase buying options online
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6
Q

market penetration: main aims

A
  • maintain and increase the market share of current products
  • secure dominance of growth markets
  • restructure a mature market by driving out competitors
  • increase usage by existing customers
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7
Q

market penetration: evaluation

A
  • the business is focusing on markets and products it knows well
  • likely to have good information on competitors and customer needs
  • unlikely to need significant new research
  • but will the strategy enable the firm to achieve its growth objectives
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8
Q

product development

A

this involves taking a new or modified product and developing it in existing markets

eg: coca-cola: vanilla and cherry flavour

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9
Q

product development: how might products be developed?

A
  • new products to replace current products
  • new innovative products
  • product improvements
  • product line extensions
  • new products to complement existing products
  • products at a different quality level to existing products
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10
Q

when is product development used?

A
  • the firm has strong research and development capabilities
  • the market is growing
  • the firm can build on existing brands
  • competitors have better products
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11
Q

product development: evaluation

A
  • a strategy that often plays to the strengths of an established business
  • strong emphasis on effective market research (customer needs) and successful innovation
  • great way of exploiting existing customer base
  • being first to market is important
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12
Q

market development

A

involves offering existing products but targeting new market segments, could be in terms of:
- Geographical area
- Demographic features (age, gender, income)

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13
Q

market development: evaluation

A
  • needs to understand the new target market and their preferences
  • it will need to understand the conditions of the new market (competitors)
  • entering a new market can be dangerous (existing businesses may try to force out new competitors via low prices
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14
Q

Diversification:

A

offering new products to new customers

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15
Q

diversification: evaluation

A
  • very high-level risk
  • however, less vulnerable to changes in one of its market segments
  • if a business is totally reliant on one range of products in one market, then it is vulnerable to change
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16
Q

quick define: market penetration

A

trying to boost sales of existing products

17
Q

quick define: product development

A

developing new products for existing customers

18
Q

quick define: market development

A

targeting new segments of the market with existing products

19
Q

quick define: diversification

A

new products for new market segments

20
Q

degree of newness: New product

A
  • some degrees of newness - eg. modified product
  • a very new product - eg. major innovation
21
Q

degree of newness: New market

A
  • some degrees of newness - eg. expanding an age range
  • a very new market - eg. targeting a new continent
22
Q

what determines what strategy to select

A
  • expected costs
  • expected returns
  • the risk
  • the fit with the resources and strengths of the business
  • the impact on stakeholders
  • the ethical issues involved