10.2 Managing organisational culture

Question 1

what is organisational culture?

Answer 1

• refers to the values, attitudes, and beliefs of its employees
• this determines what the employees prioritise, what they think is important, and how they react to different situations

Question 2

what 4 things can organisational culture be determined by?

Answer 2

1. The stories- stories about great employees of the past and present, what is celebrated and recognised?
2. Rituals- certain events and certain ways of doing things
3. the reward system- what is rewarded and how? financial/non-financial etc
4. the physical environment- decorations on the walls, where investment goes, layout of offices reveal how people within the bs thinks

Question 3

Types of culture:

Answer 3

1. focus on profit
2. focus on safety
3. task v people