8. The Finance Function's Relationship with IT Flashcards

1
Q

What are knowledge management systems?

A

Those which are developed using databases, networks and IT to capture and manage the information held by the organisation

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2
Q

What is the learning organisation?

A

Where employees collaborate, share knowledge and work in teams to improve organisational efficiency and effectiveness

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3
Q

What 4 ways can IT strategy contribute to overall strategy?

A
  1. IT can create new business opportunities
  2. IT can improve efficiency and effectiveness
  3. IT enables structural change
  4. IT can create competitive advantage
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4
Q

Which theory provides a framework for the operation of any type of system?

A

General systems theory

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5
Q

What are the 5 stages of turning data into useful information?

A
  1. Collection
  2. Evaluation
  3. Analysis
  4. Interpretation
  5. Reporting
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6
Q

What is the difference between an open and closed system?

A

Closed has little or no interaction with its environment, open has a high level of interaction

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7
Q

What is an expert system?

A

A system that simulates the problem solving techniques of human experts

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8
Q

What is a Data Processing System (DPS) or Transaction Processing System (TPS)?

A

Systems that capture large volume data processing, producing simple and well defined information

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9
Q

What is the issue with legacy DPS systems?

A

Likely to be inflexible

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10
Q

What is a Management Information System (MIS)?

A

An extension of DPS which allows much greater reporting, often with report writing packages attached

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11
Q

What is an Executive Information System (EIS)?

A

A system for senior executives that contains internal and external data and KPIs to support strategic decision making

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12
Q

What is a Decision Support System?

A

Data modelling software that uses mathematic formula to replication organisational activity - scenario planning

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13
Q

What is a cloud based system?

A

One which is made available to users on demand via the internet

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14
Q

What is a Database Management System (DBMS)?

A

Software that builds the database and organises access to and change within the file structure

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15
Q

What are the advantages of Database Management Systems (DBMS)?

A

+ Reduced duplication of data
+ Ensures data integrity - accuracy and consistency
+ Improved security and control over data
+ Provision of more flexible reports

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16
Q

What are the disadvantages of Database Management Systems (DBMS)?

A
  • High set up costs
  • Risk of failure
  • Data may not meet all users needs
  • Additional security considerations
17
Q

What is Electronic Data Interchange (EDI)?

A

A standardised method of transferring data between different computer systems

18
Q

What is the key benefit of EDI?

A

Facilities a close relationship between organisations

19
Q

What is systems architecture?

A

How the components of an information system are arranged and linked together

20
Q

What are the advantages of a centralised systems architecture?

A

+ Wide access to a common store of data
+ Ease of maintaining data for all access points
+ Improved security
+ Powerful applications available to all users

21
Q

What are the advantages of a distributed systems architecture?

A

+ Flexible use of IT
+ Not reliant on a single server
+ Local control and involvement from users

22
Q

What is network topology?

A

How a computer network is physically arranged in a company

23
Q

What are the 3 ways in which IT can create competitive advantage?

A
  1. Better links with customers and suppliers
  2. Enabling production, marketing and distribution of new products and services
  3. Providing information to help develop and implement strategy
24
Q

What does the networked enterprise do?

A

Use new technologies to connect the work of the organisation’s employees with each other and the work and opinions of external stakeholders

25
What is an intranet?
Internal 'mini' internet for employees
26
What is an extranet?
Secure extension of the company's intranet, that can be accessed by authorised outsiders such as suppliers and customers
27
What are Web 2.0 applications?
Those which emphasis collaboration and two way communication
28
What is social media?
All internet based applications that allow the create and exchange of user-generated content
29
What are the 5 main benefits of e-commerce?
1. Enhanced communication between employees 2. Improved supply chain 3. Cheaper information exchange with suppliers 4. Low cost access to new markets 5. Creation and maintenance of customer relationships
30
What are digital markets?
Any market that is available online
31
What are virtual teams?
Teams that are geographically dispersed and utilise IT tools to communicate and collaborate
32
What are virtual companies?
A network of alliances and subcontracting arrangements that are geographically dispersed, where members utilise IT tools to operate as a coherent group
33
What are IT General Controls?
Controls over the IT environment, computer operations, access to programs and data, program development or program changes, disaster recovery
34
What are IT application controls?
Transaction processing controls, specific to individual applications
35
What are the 4 extents of outsourcing IT?
1. Ad-hoc 2. Project management 3. Partial outsourcing 4. Total outsourcing
36
What are the 4 approaches to outsourcing of IT?
1. Multiple sourcing 2. Incremental sourcing 3. Joint venture outsourcing 4. Application Service Providers (ASP)
37
What are 2 key IT KPIs?
Digital asset turnover and IT spend as a percentage of turnover