3. Technology in a digital world Flashcards
What were the key developments of the 1st industrial revolution?
Steam and water power harnessed to enable mechanisation
What was the key development of the 2nd industrial revolution?
Mass production
What were the key developments of the 3rd industrial revolution?
The personal computer, the internet and automation
What were the key developments of the 4th industrial revolution?
Decentralised consensus, peer to peer interactions
What is cloud computing?
The use of the internet to carry out processes that were traditionally done on localised hardware
What are two examples of cloud computing in organisations?
Software as a Service (e.g. remote based email service)
Infrastructure as a Service (e.g. internet based data storage)
What are the main benefits of using cloud computing?
- Reduced need to invest in and maintain significant infrastructure, and…
Competitiveness Limber (flexibility) Our planet (environmentally friendly) Unity (collaborate and contribute) Disaster recovery Security
What are the disadvantages of using cloud computing?
Large servers more likely to be attacked by malicious hackers and leave the client vulnerable, relying on the controls of the provider
What is big data?
Collections of data that are so large that traditional methods of data collection are insufficient
What are the 4 Vs of big data?
Volume
Variety
Velocity
Veracity
What is the difference between structured and unstructured big data?
Data captured intentionally vs data amassed with no identified purpose
What are 4 categories of data source?
Traditional, machine generated, human sourced or publicly available
What are the 5 biggest possible gains from big data?
- Information transparent and accessible for ease of customer understanding
- Can minimise risk by scenario testing
- More potential for customer segmentation
- Make better decisions through product and customer insights
- Help develop products/services with faster time to market
What is needed for big data to be of any use?
Big data analytics
What is process automation?
The use of software to carry out low level tasks
What is the benefit of process automation?
Cost saving and freeing up of time for value add activities
What is the possible negative impact of process automation?
Bad for staff morale, can cause redundancies
What are the 2 key considerations to be made when deciding whether to automate a process?
- The level of repetition
- Rules or judgement based