8 Team empowerment & leadership Flashcards

1
Q

Team leadership
Definitions

  • Team (2)
  • Taskwork vs. Teamwork
A

Team:

  • Two or more individuals who socially interact,
    have common goals,
  • perform tasks interdependently,
    have different roles, and are part of an organizational system

Taskwork vs. Teamwork:

  • Taskwork is what a team does,
  • teamwork is how they do it
    (coordination, communication, etc.).
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2
Q

Team Types are based on ..?

  • give some examples
A

Based on level of task interdependence / geg. Abhängigkeit
(pooled, sequential, reciprocal, intensive)

Examples:

  • Stable teams,
  • project teams,
  • self-regulating teams,
  • virtual teams,
  • ad hoc teams,
  • extreme teams,
  • multiteam systems,
  • human-AI teams
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3
Q

Advantages of Teams (~4)

A
  • Shared idea development,
  • error detection,
  • support,
  • learning,
  • workload sharing,
  • social belonging.
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4
Q

Disadvantages of Teams (~3)

A
  • Conflict,
  • conformity,
  • groupthink (Mehrheitsmeinungen)
  • social loafing (less effort),
  • devaluation of outgroups (social identity).
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5
Q

Group Phenomena (3)
⛑️🟰🛗

A
  • Bystander effect
    diffusion of responsibility reduces helping behavior in groups.
  • Conformity
    Tendency to align with majority opinion.
  • Groupthink
    Flawed decision-making due to high cohesion, isolation, directive leadership.
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6
Q

Improving Team Performance (3)
🤍🔄🫵

A
  • Psychological safety
    Feeling able to speak up without punishment.
  • Team debriefing
    (Feedback-Loops)
    Regularly analyzing what went well/poorly to improve.
  • Inclusive leadership
    Inviting input and appreciating contributions.
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7
Q

Human-AI Teams (3)

A

Consist of humans and AI system(s)
collaborating interdependently on common goals.

  • Transactive memory
    (knowing who knows what) and
  • speaking up behaviors,
    enhance effectiveness.
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8
Q

When is a team the most virtual? (3)

not clear

A

High Geographic Dispersion

  • Members in different regions/countries.

Extensive Use of Virtual Tools

  • Heavy reliance on digital communication.

Cultural and Temporal Dispersion

  • Diverse cultures and time zones.
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9
Q

Transformational vs. Transactional Leadership

  • Focus
  • Motivation
  • Follower Development
  • Problem Approach
A

Focus

  • Change and innovation (effektiv) vs.
  • Maintaining status quo (efficiency)

Motivation

  • Inspiration and vision vs.
  • Rewards and punishments

Follower Development

  • Personal growth and mentoring vs.
  • Performance and task completion

Problem Approach

  • Creative and proactive vs.
  • Adherence to processes and reactive
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10
Q

Internal vs. External Functions of Leadership (2x3)

A

Internal Functions

  • Motivating and Inspiring
    Recognizing achievements to boost morale.
  • Team Building
    Organizing retreats to strengthen relationships.
  • Conflict Resolution
    Mediating disputes to maintain harmony.

External Functions

  • Networking and Alliances
    Establishing partnerships for collaboration.
  • Representing the Organization
    Promoting the organization at conferences.
  • Scanning the Environment
    Monitoring industry trends for strategic decisions.
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11
Q

Individual vs. Team Work

A

Individual Work (common TEC)

  • Specialized tasks
  • Quick decision-making
  • Flexible schedule
  • Autonomy and control
  • Increased efficiency
  • Personal preference

Team Work (others Agile)

  • Diverse perspectives
  • Collaborative learning
  • Enhanced motivation
  • Synergy and innovation
  • Risk mitigation
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12
Q

Surface-Level vs. Deep-Level Diversity (3)

A

Definition

  • Visible and easily observable attributes. vs.
  • Less visible, non-observable attributes.

Examples

  • Race, gender, age, physical disabilities. vs.
  • Values, personality, attitudes, skills.

Impact

  • Influences initial vs.
  • Affects long-term interactions, teamwork, and relationships.
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13
Q

Psychological phenomenon

Bystander effect

  • Definition
  • Key Factors
A

A social psychological theory
that states individuals are less likely to offer help to a victim
when other people are present.

Key Factors:

  • diffusion of responsibility
  • Number of bystanders,
  • ambiguity (Vielfalt),
  • group cohesiveness (Zusammenhalt),
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14
Q

Give four possibilities for a leader to improve virtual teamwork. (4)

CLCP

A
  • Clarify
    roles and expectations
  • Leverage
    “swift trust” (Pro-actively maintain trust over time.)
    _
  • Communicate
    frequently and make it personal
  • Promote
    “virtual watercoolers” (non-work conversations)
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15
Q

How can a team leader foster psychological safety? (4)
🤍🛠🫵🔄

A
  • Make Psychological Safety a Priority
    and Encourage Open Communication
  • Handle Mistakes Constructively
    and Promote Inclusivity and Diversity
  • Provide Autonomy and Empowerment
    and recognise / celebrate Successes and Efforts
  • Foster Continuous Learning
    and Monitor and Adapt (feedback loop)
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16
Q

List some input variables in the input-process-output model of team effectiveness. (3x3)
🧍‍♂️👬🌎 (congruence modell)

A

Individual-Level Factors

  • Skills,
  • Personalities,
  • Experiences.

Group-Level Factors

  • Group Size,
  • Team Norms,
  • Work Structure.

Environmental Factors

  • Organizational Culture,
  • Reward Systems,
  • Physical Environment.
17
Q

How can you detect groupthink? What are its symptoms and characteristics? (4) 🐖

  • How can it be prevented? (3)
    ⚖️✂️📢
A

Detection:

  • Pressure to conform
    and Mindguards
  • Ignoring feedback
    and Self-Censorship
  • Overconfidence
    and Assumption that everyone agrees
  • Unquestioned Morality
    and Stereotyping Out-Groups

Prevention:

  • Critical Evaluation and Impartial (unparteiisch) Leadership
  • Divide into Subgroups and Invite External Opinions
  • Appoint a Devil’s Advocate
    (question assumptions and decisions) and Encourage Open Dialogue