8. IT Business Value & the Realization of Benefits Flashcards

1
Q

Complementary investments?

A

Er en nøgle til værdi da IT kan hjælpe new business processes eller work practices.

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2
Q

Hvad er complementaries?

A

Leavitts diamant, så er det de andre tre end teknologi; struktur, opgaver og mennesker.

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3
Q

Model for IT Business Value

A

Shang & Seddon 2002:
1) IS investments og NON-IS investments
2) Context/environmental factors (firm, industry, country) 3) Lag effects
= Performance (productivity, market performance, accounting performance)

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4
Q

Benefits realization?

A

The process of organising and managing such that the potential benefits arising from the use of IT are actually realised.

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5
Q

Fire kompentencer i benefits realization:

A

Benefits planning competence, benefits delivery competence, benefits exploitation competence, benefits review competence (secondary route)

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6
Q

Benefits planning?

A

Effektivt identificere de planlagte outcomes af en ISD og hvordan de opnås.

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7
Q

Benefits delivery?

A

Design og execute programmet for den organisatoriske forandring der er nødvendig for at opnå alle mål sat i benefits planning.

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8
Q

Benefits review?

A

Asses successen af projektet ift. potential benefits, delivered benefits og identifikation af hvordan flere benefits kan opnås.

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9
Q

Benefits exploitation?

A

Bruge en portfolio of practives for at realisere mulig benefits fra information, applikationer og IT services over deres driftmæssige liv.

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10
Q

SCRUM og benefits realization?

A

Man kunne ændre i rollerne - udenfor teamet kan der være en benefits owner. Inde i teamet kan der change agents der arbejder på at implementere de organitoriske ændringer nødvendigt.

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