3. Method in Action, IS Implementation, Understanding Failure Flashcards

1
Q

Implementation?

A

On-going prcocess which includes the entire development of the system from original suggestion through the feasibility study, systems analysis and design, programming, training, conversion and installation of the system.

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2
Q

PPM model

A
(Parr & Shanks 2000) 
Phase 1: Planning
Phase 2: Project
Phase 3: Enhancement, 
Phase 2: set up, re-engineer, design, configuration & testing, installation
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3
Q

Four phases of ERP life cycle

A

Markus & Tannis (2000): 1) Chartering, 2) Project, 3) Shakedown, 4) Onward and upward

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4
Q

Kan man lære af failures?

A

1) Positivistic perspective, 2) Interpretivistic perspective

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5
Q

Fire typer af failures

A

Lyytinnen & Hirschheim: Correspondence, Process, Interaction, Expectation

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6
Q

4 kategorier af Classic Mistakes:

A

People, Processes, Product, Technology

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7
Q

Nelson classic mistakes:

A

2007:
1) Poor estimation and/or sceduling, 2) Ineffective stakeholder management, 3) Insufficient risk management, 4) Insufficient planning

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