8 | Diversity and inclusion Flashcards
What is EEO?
Equal Employment Opportunity - fair treatment for all employees; judging people according to the qualities, skills and competencies they possess rather than age, gender, race/ethnicity and sexuality
What is Diversity Management?
recognizing the wide variety of qualities possessed by people within an organisation
EEO vs. DM
EEO: Talent is equally spread across all GROUPS of employees; focus on treating people the same; EQUAL treatment and EQUAL outcomes; level of HR policy
DM: emphasis on INDIVIDUALITY of people and importance of valuing each person for their unique cobination of skills, competences, attributes, knowledge; ensure all INDIVIDUALS maximise their potential; element of overall business policy and org strategy
What is inclusion?
a sense of belonging and agency; respected, valued and seen for who we are as individuals; there is a level of supportive energy and commitment from leaders, colleagues
What are (6) behaviours displayed by inclusive leaders?
1: ensure that team members speak up and are heard
2: make it safe to propose novel ideas
3: empower team members to make decisions
4: take advice and implement feedback
5: give actionable feedback
6: share credit for team success.
What sorts of diversity programs/policies might a firm have?
Sexual harassment, physical access for disabled workers, literacy training, mentoring/ fast-tracking for people of colour
Why do diversity programs fail?
The positive effects of diversity training rarely last beyond a day or two, and a number of studies suggest that it can activate bias or spark a backlash
People often respond to compulsory courses with anger and resistance. Voluntary training evokes the opposite response, leading to better results.
Diversity training may impact how workers think and feel but that doesn’t always translate into changing how they act
–> little correlation between most people’s attitudes and behavior
–> weak correlation between bias and discrimination
Describe the two types of family-friendly policies?
Segmentative: encourage employees to cope with their family demands as efficiently as possible (e.g. childcare)
Integrative - encourage employees to restructure their work time to cope with family demands (maternity leave, 4 day working week)
Why are family friendly policies percieved as unfair?
- Not designed to reward meritorious performance
- Available to those who need resources, not to those who have given org more time and effort
- Equality based, BUT, in practice only available to those in need
What can HR do to fix the Gender Pay Gap (according to Ashton, 2014)?
Recent media focus on what women can personally do to close the pay gap - “do your research”, “know your worth” and “negotiate effectively”
- Determine the level of knowledge, responsibility, and value to the organization for each job to eliminate pay disparities between female-dominated and male-dominated jobs
- Monitor promotions and raises to ensure they are bias-free
- Discuss and defend the distribution of employees’ raises in a peer group setting.
- Support transparency in compensation.
- Be explicit about who is responsible for equitable pay i.e. people managers, human resources officers and employees in the remuneration process
What is ageism?
Age discrimination is when the employees are treated unfavourably because of their age. It can be applied to discrimination against both the old and the young.
- The working habits of Millennials and Gen Z, and their inclination to prioritize a work-life balance, may cause older people in management to criticize them
- Not often taken as seriously as other forms of discrimination
- Older people discriminate more against younger than vice versa
How is the world/political status quo - ageing workforce - affecting the workforce?
- Due to falling fertility rates, countries such as china, Canada, Italy now have fewer ends entrants into the workforce every year
What is lookism?
Prejudice or discrimination based on physical appearance and especially physical appearance believed to fall short of societal notions of beauty.
- does not have legal protections, like other forms have, but is still widespread
How might lookism affect a person in everyday life?
- Significantly affects peoples opportunities in terms of romantic rels, job opportunities and other realm of life
Effects of lookism in economic considerations?
- income gaps based on looks, as well as increased or decreased productivity from workers considered beautiful or ugly by their co-workers.
- The idea of beauty is also linked directly to social class bc ppl who have more free time and money have the ability to work on their appearance
