8. Collaborative Approaches and Patient-Centred Care in Healthcare

Question 1

Define “team working”.

Answer 1

Collaborative effect between a group of people to achieve a particular goal in an effective and efficient way.

Question 2

Importance of learning as a team.

Answer 2

NHS has many professions working together in the MDT. A team needs to learn from past mistakes or experiences in order to provide the best patient-centred healthcare.

Question 3

Bio-Psycho-Social Model

Answer 3

A model that considers the relationship between physical, psychological and social factors affecting a person’s health. It is a holistic approach.

Question 4

Impact of the BPS model on health and healthcare

Answer 4

• Helps understand how health inequalities have a significant impact on people’s health outcomes.
• Improves patient outcomes, patient satisfaction and doctor satisfaction.

Question 5

Patient-Centred Care model

Answer 5

Puts patients at the centre of all actions in healthcare by providing patients with more control over their own health and personalised care when needed. Respecting every patient’s dignity and treating them as individuals.

Question 6

6 core principles of patient-centred care

Answer 6

1. Shared-decision making
2. Personalised care and support planning
3. Self-management support
4. Social prescribing and community-based approaches
5. Personalised health budgets (Personalised care and support plans)
6. Enabling choice

Question 7

Importance of patients being at the centre

Answer 7

• Higher patient satisfaction.
• Better patient outcomes.

Question 8

Role of family in the care of a patient

Answer 8

• Providing emotional support
• Physical help with everyday tasks and activities of daily living
• Helping with medication
• Transport to appointments

Question 9

Value of MDT working

Answer 9

• Various levels of experience
• Different areas of expertise
• Learning as a team
• Improved efficiency
• Organising treatment and follow-up
• Providing a more holistic care for the patient