7ps Flashcards
product
goods/services firm provides
7ps
product
promotion
price
place
people
process
physical evidence
promotion
activities designed to communicate with the market to increase visibility /sale of product
e.g. branding, advertising
price
amount of money customer has to pay to receive good/service
place
physical location where a product is available as well as the distribution channel it has travelled through to get from the manufacturer to consumer
people
employees involved in dealing with customers before, during and after a sale
process
steps a customer goes through to compete a transaction
physical environment
design + features of the place where a transaction takes place
ways of promotion
advertising
branding
sponsership
strategies of promotion
social media
billboards
influences
samples
sales
strategies to price a product
market research
competitors prices
state of economy