7.240 Pending Calls for Service

Question 1

The area sergeant is responsible for staying informed on all pending events and the availability of personnel within their purview. True or False ?

Answer 1

True

Question 2

The dispatcher will make every attempt to dispatch calls as soon as possible and will notify the sergeant of all calls holding for more than __________ via telephone or radio broadcast and will update the event to reflect this notification.

Answer 2

60 mins

Question 3

Once a sergeant has been notified of calls holding more than __________, they will monitor the call. If the call continues to hold for more than __________, the sergeant will contact the person reporting (PR) to inform them of the delay and/or offer other options (i.e., hold for next available unit or request a unit from a neighboring area to assist).

Answer 3

60 mins; 90 mins

Question 4

The sergeant will notify the dispatcher of contact with PR on calls holding more than 90 minutes via radio, MDT, or telephone so the event can be updated. When a call is canceled or held at the direction of the sergeant, the sergeant will contact the PR. True or false ?

Answer 4

True

Question 5

Patrol supervisor will contact the property owner or representative for in-custody trespass calls holding _____.

Answer 5

60 mins or longer

Question 6

Emergency calls will be dispatched to units up to ______ of their shift.

Answer 6

Up to the conclusion

Question 7

Communications will dispatch on-shift units to routine calls (including report calls) up to _____ before the conclusion of their shift.

Answer 7

45 mins