7.2 Trauma, ACC & Early Intervention Flashcards
What is Trauma
Distressing event or experience that can have an impact on your ability to cope and function
Under what circumstances must a supervisor make a referral to their District Wellness Advisor? (12)
- CRITICAL incidents
- NOTIFIABLE injury or illness
- THREAT to employees life on duty
- DVI
- DELAYED body recoveries
- UNNATURAL death
- NUMEROUS critical incidents in short time
- Operational incidents involving LOSS OF LIFE TO POLICE
- Where police INTERVENTIONS FAIL to prevent loss of life or serious injury to others
- Death or serious injury to CHILD or baby
- Incidents INVOLVING POLICE EMPLOYEES or family members
- UNPLEASANT or stressful duties (protracted enquiries, cases where aggravated or unpleasant factors exist)
What is your duty of care when look after Health & Wellbeing of employees (3)
- SUPPORT and encourage direct reports to keep wellbeing of staff front of mind (incl scopes or volunteers etc)
- take wellness needs and services into consideration during OPERATIONAL planning
- ensure supervisors completing mandatory REFERRALS per trauma support policy
What occurs during the initial assessment once a referral is made to the Wellness Advisor (WA)
WA contacts employee (either phone, email, in person) and provides information on support available.
Where particularly traumatic, or employee needs additional support, WA meets employee and determines further need for specialist support
When is referral to psychologist mandatory
- in exceptional circumstances - eg natural disasters, mass homicides
- critical incident - and their actions may have resulted in death or life threatening injury of a person ie: firearms incident, fleeing driver
What constitutes exceptional circumstances and what is required under Trauma policy?
Significant exposure to trauma e.g. natural disasters, mass homicides.
Mandatory referral to psychologist required
What consititutes critical incident and what is required under Trauma policy?
Their actions may have contributed to the death or life threatening injury of a person. ie use of firearm, fleeing driver crash.
Referral to psychologist for further assessment and/or debrief must occur.
In what time frame after a critical incident or exceptional circumstances should the psychologist appointment(s) occur?
- First appointment no earlier than 72hrs after incident
- Second appointment within 10 days post incident
In regards to rehabilitation and return to work of employees absent because of illness or injury. Best practice rehabilitation relies on what? (7)
- Early, appropriate contact with employee
- Medical, social, work needs assessed and recorded at earliest opportunity
- Rehabilitation meeting involving all parties as soon as possible after injury/incapacity
- Return to work/rehab plan-operational developed and agreed upon ASAP
- Regular ongoing meetings, all parties. Return to work/rehab plan-operational updated.
- Rehab process continues until returns to pre incapacity role or alternative role
- Specialist medical advice sought where appropriate
What must a supervisor do to ensure guidelines around rehab and return to work processes are followed?
Take a lead role in initiating and managing rehab of employees following work absences due to illness or injury
What is AEP
ACC’s Accredited Employer Programme
Police are an AEP and are responsible for managing any workplace injuries
- Who is responsible for managing workplace injuries?
- Who manages injuries resulting from motorvehicle accidents and other complex injuries?
- Police, contracted out to Howden Care Group
- ACC
What does Howden Care Group do on behalf of Police in relation to managing workplace injuries? (5)
- LODGES claims
- determines COVER
- decides ENTITLEMENTS including weekly compensation
- manages TREATMENT and rehab
- manages safe RETURN to work
What are the benefits to Police of being an accredited employer? (5)
- employees needs assessed, appropriate medical treatment in a tailored approach.
- can offer flexible working environment enabling quicker return to work
- developed systems that prevent harm and support employees when injured
- provide support and targeted rehab plans focussing on specific needs of police employees
- reduced ACC levies, police funds costs associated with all claims made by employees
- When does HCG manage non-work related injuries?
- Can an employee choose for HCG not to manage a non-work injury?
- ACC allocates non work injuries to HCG if employee is off work for more than 7 days
- Yes