7. Enterprise Applications Flashcards

1
Q

Explain the Supply Chain Management - You need to know a lot here - Give some examples

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2
Q

What is the bullwhip effect? Why is it relevant for businesses?

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3
Q

Explain what enterprise systems are? and the value? And what about enterprise software

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4
Q

What are the differences on a business upstream and downstream activities related to their Supply Chain?

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5
Q

What different strategies can you have related to the supply chain management system?

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6
Q

What kinds of software can you get for your supply chain?

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7
Q

What are the differences on a push and pull based model for the supply chain?

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8
Q

What are the business benefits of a SCM?

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9
Q

What is RFID, why is it related to the Supply chain?

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10
Q

Why does companies have a CRM in place?

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11
Q

What is the difference of operational and analytical CRM?

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12
Q

Explain what a Analytical CRM data warehouse is?

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13
Q

What is included in a CRM to support beside sales?

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14
Q

What can the globalisation make of issues for the supply chain?

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15
Q

What is the business value of a CRM

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16
Q

What are the main challenges of Enterprise Applications?

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17
Q

Give us an idea about the next generation enterprise applications

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18
Q

Which of the following types of collaboration can be supported by enterprise wikis?

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19
Q

Talk a bit about the Mckinsey article

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20
Q

What is Enterprise Applications?

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21
Q

Customer loyalty management process

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Understand the value of each customers, have scores etc.

22
Q

Partner relationship management

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just for selling partners and not customers