7 - Common Unethical Practices of Business Establishments Flashcards
2 types of unethical problems of business establishments
- Misinterpretation
- Over-persuasion
Actively misrepresenting about the product or customers
Direct Misinterpretation
Placing the product in containers of exaggerated sizes to give false impression of its actual contents; only filled up to 85-95% of their capacity
Deceptive Packaging
Practice of making false statements on the label of a product making its container similar to a well-known product
Misbranding
Greatly exaggerates the virtues of a product and tells only half of the truth.
False Advertising
Useful purpose if it conveys the right information; principal means by which people are informed about the availability.
Advertising
Unethical practice of debasing a pure or genuine commodity by imitating or counterfeiting it.
Adulteration
Mechanism of the weighing scale is tampered so that the scale registers more than the actual weight.
Short weighing
Measurement is shorter than the real length or smaller in volume than the standard.
Short measurement
Seller gives customer less than the number ask or paid for
Short numbering
Omitting unfavorable information about the product or service
Indirect Misinterpretation
Means “let the buyer beware”
Caveat emptor
Seller is not obligated to reveal any defect in the product; it is the responsibility of the customer to determine for himself
Caveat emptor
Deliberate withholding of significant info; no business transaction is fair where one of the parties does not exactly know what he is giving away or receiving in return
Deliberate Withholding of Information
Contributes to the impression that businessmen are liars and are out to make a fast buck.
Passive deception