7 C's of communication Flashcards

1
Q

Completeness

A

making sure you message has all points needed for the reader to understand

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2
Q

five Ws

A

Who

What

When

Where

Why

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3
Q

Credibility

A

Competence
Does the audience perceive the message sender as communicating honestly?
Character
Does the sender of the message know his or her message?
Credibility
Composure
Does the sender give the impression of being calm and collected?
Sociability
Does the sender come across as a likable individual?
Extroversion
Does the source exhibit outgoing tendencies rather than timidity?

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4
Q

Conciseness

A

Conciseness is saying what you want to say in the fewest possible words without sacrificing the other C qualities. a concise message mentions all of the points in a simple and short manner

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5
Q

Consideration

A

Consideration means preparing every message with the message receiver in mind.
Don’t loose your temper.
Don’t accuse.
Don’t charge them without facts
be poliet and professional.

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6
Q

Concreteness

A

Communicating concretely means being specific, definite, and vivid rather than vague and general.

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7
Q

Comparisons

A
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8
Q

Clarity

A

Getting the meaning from your head accurately to the reader is the purpose of clarity.

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9
Q

core of clarity is the sentence. Important characteristics to consider are:

A

Length

Unity

Coherence

Emphasis

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10
Q

Courtesy

A

your message should be poliet, friendly and professional.

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11
Q

Correctness

A

make sure your msg is correct and accurate grammatically

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