6. Motivating workers Flashcards
1
Q
Define Motivation
A
Reasons why employee want to work hard and efficiently
2
Q
Describe F.W Taylors theory on motivation
A
- People are only motivated by money
- If the employee produced the wanted daily output they would be paid accordingly
3
Q
Describe Maslow theory
A
- Hierarchy of needs
- Physiological > safety > Social> esteem > self actualisation
4
Q
Describe Herzberg theory
A
- 2 factors, Hygiene and motivators
- If Hygiene factors are not meet they demotivate workers but they do not act as motivators once meet eg. unsafe environment or salary
- Motivating factors (eg. recognition, personal growth, promotion etc)
5
Q
Name methods of financial rewarding
A
- Commission
- Bonus
- Share ownership
- Salaries
- Wages
- Profit sharing
- Performance related pay
6
Q
Define fringe benefits
A
Non financial rewards given to employees
7
Q
What is time rate?
A
Payment per hour
8
Q
List non financial motivators
[5]
A
- Job satisfaction
- Job rotation
- Job enlargement
- Job enrichment
- Team projects
9
Q
What is job rotation?
A
Workers swapping around and doing each task for limited time.
10
Q
How does job rotation increase motivation?
A
Increase variety of work.
11
Q
What is job enlargement?
A
Extra tasks are added to workers description.
12
Q
How does job enlargement increase motivation?
A
Increase variety without increasing responsibility
13
Q
What is job enrichment?
A
Adding tasks that involve more responsibility or new skills.
