6. Insurance Intermediation Flashcards

1
Q

How can an agency agreement occur?

A
  • By agreement
  • By ratification
  • By necessity
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2
Q

What duties does an agent have towards their principle?

A

– Follow their instructions.
– Act in good faith towards their principal.
– Not to sub-delegate without permission.
– Account for funds.
– Act with all due care and skill.

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3
Q

Wholesale broker

A

Direct contact with the insurer (closest broker to insurer)

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4
Q

Retail broker

A

Direct contact with client (closest broker to client)

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5
Q

Producing broker

A

Term used to describe the broker which has contact with the client and creates or produces the work for the client

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6
Q

Single tied agent

A

Representative of the insurer not the insured (not in London Market)

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7
Q

Multi-tied agent

A

Agent of the insurer but selling a number of different insurers products (one product per insurer

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8
Q

Independent intermediary

A

Traditional London Market broker - not tied to any insurer

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9
Q

Surplus lines broker

A

Broker used to fulfil surplus lines

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10
Q

Open market correspondent

A

Intermediary but is not a Lloyd’s approved coverholder - but they intro business to Lloyd’s

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11
Q

Lloyd’s broker

A

A broker who is approved by their own regulator and accredited by Lloyd’s

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12
Q

Non-Lloyd’s broker

A

Not accredited by Lloyd’s

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13
Q

Brokers role in the placing process

A
  • Review client needs
  • Create Market Reform Contract
  • Review quotes with client
  • Finalise placement
  • Compile documentation for submission to Xchanging
  • Request premium
  • Submit documents to Xchanging
  • Make changes to the risk
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14
Q

What are Terms of Business Agreements?

A

Market agreements used to capture the terms and conditions under which a broker does business with various parties

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15
Q

Insurance Distribution Directive applies to who

A

Applies to
All sellers of insurance products
Any person assisting with insurance contracts
Ancillary insurance intermediaries

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16
Q

Insurance Distribution Directive principles

A

Distributors must always act honestly, fairly, and professionally

All information provided must be fair, clear, and not misleading

17
Q

Key elements of the UK leaving the EU on IDD

A

Both insurers and intermediaries had to consider EU domiciled entities to continue servicing their EU client base

18
Q

FCA Broker regulation framework

A

Firms conduct - consumer interest
Event driven work
Reviewing as necessary

19
Q

GDPR Lawful Processing bases

A

Consent
Contract
legal obligation
Vital interests
Public task
Legitimate interest

20
Q

Contents of insurer TOBA (terms of business agreement)

A

Regulatory status
Broker’s authority
Remuneration
Holding money / taxes
Compliance
Ownership and access to data and records
Law and jurisdiction
Conflict management
Confidentiality

21
Q

Risk transfer TOBA

A

Allows broker to hold funds on behalf of insurer

22
Q

Contents of client TOBA

A

Identity of client
Claims notification
Disclosure
How the brokers are paid
How monies are held
Data protection
Complaints
Dispute resolution

23
Q

Statutory trust account

A

Client account that a broker cannot use to fund paymnets

24
Q

Non-statutory trust account

A

Can fund payments from this client account