5.4 Execute the Change Management Plan Flashcards
5.4 Execute the Change Management Plan
The processes in this group focus on the implementation of work/actions in the detailed change management plans. The work in this area is required to achieve the expected benefits of the change management implementation.
The Purpose of Execute the Change Management Plan
The purpose of Execute the Change Management Plan is to address the implementation processes for performing the change activities by monitoring, measuring, and controlling delivery against baseline plans.
The Change Management Plan defines how internal controls will be applied. It involves managing people (stakeholders and sponsors) and other resources while developing employee competencies through learning, development, and knowledge transfer.
Executing the Change Management Plan involves alignment of strategic objectives, risk identification, and mitigation and modification of the plan as needed.
The Processes of Execute the Change Management Plan
5.4.1 Execute, Manage, and Monitor Implementation of the Change Management Plan
5.4.2 Modify the Change Management Plan as Required
5.4.1 Execute, Manage, and Monitor Implementation of the Change Management Plan
Execute, Manage, and Monitor Implementation of the Change Management Plan requires that all resources, strategies, timelines, communications, and learnings combine to carry
out the intended purpose of the Change Management Plan. It applies the processes identified through assessments and analyses to the needs of completing tasks and activities of the Change Management Plan.
5.4.1.1 Execute the Resource Plan
Executing the coordination of finances, people, information, and physical resources is necessary to ensure delivery of the Resource Plan.
Inputs:
* Change Management Plan
* Project Schedule and Plan
* Resource Plan
Outputs:
* Change Management Plan
* Financial Resources Update / Impact Reports
* Human Resources Update / Impact Reports
* Information Resources Update / Impact Reports
* Physical Resources Update / Impact Reports
5.4.1.2 Execute Communication Plan
The success of a Change Management Program requires effective implementation of the
Communication Plan.
Inputs:
* Project Plan
* Communication Plan
* Stakeholder Engagement Plan
Outputs:
* Communication Delivery
5.4.1.3 Execute Sponsorship Plan
Sponsorship is most successful when leaders recognize the people side of change and visibly participate with stakeholders throughout the project. The change sponsor builds awareness directly with stakeholders regarding the need for the change.
Inputs:
* Sponsorship Plan
* Communication Plan
* Stakeholder Engagement Plan
Outputs:
* Sponsor Activities
* Sponsor Competency Building Activities
5.4.1.4 Execute Stakeholder Engagement Plan
Effective stakeholder engagement is critical to ensure successful execution of the Change Management Plan.
The Stakeholder Engagement Plan establishes the tasks that need to be executed to ensure that all stakeholders understand and adopt the change. Executing the plan will significantly reduce uncertain consequences and identify the benefits of the change for stakeholders. Effective plan execution will enable stakeholders to adopt the change swiftly and with lowered resistance, while understanding its benefits to the organization and individual stakeholder.
Inputs:
* Stakeholder Engagement Plan
* Sponsorship Plan
* Communication Plan
Outputs:
* Stakeholder Engagement Activities
* Sponsor Engagement Activities
* Resistance Management Activities
5.4.1.5 Execute Learning and Development Plan
Change initiatives require active management of the learning process to increase stakeholder skills and develop required competencies through appropriate learning activities. Learning and development may include training and development activities as well as evaluating knowledge, skills, and attitudes before and after the learning activities.
Inputs:
* Learning and Development Plan
* Change Resources, Roles, and Responsibilities Plan
* Supporting Learning and Development
* Materials (e.g., job aids)
Outputs:
* Learning and Performance Evaluation Reports
5.4.1.6 Execute Measurement and Benefit Realization
Accurate measurements provide an indication of the level of stakeholder adoption, the degree of stakeholder preparedness (knowledge and ability), and the success of the change project.
The measurements should be communicated to all sponsors and project leads. Processes can be adapted based on the measurement outcomes to ensure that goals are met.
Inputs:
* Change Management Plan
* Measurement and Benefit Realization Plan
Outputs:
* Measurement and Benefit Realization Reports
* Benefit Realization Activities
5.4.1.7 Execute Sustainability Plan
Change must be continually managed to achieve sustained results through adoption of the change and the associated values, principles, and processes. Execute Sustainability Plan should trigger activities and mechanisms required to cultivate a culture that will sustain the change once it has been implemented and determined to be effective and to help ensure there is not a retreat to the prior current state condition.
Inputs:
* Sustainability Plan
* Measurement Baselines
Outputs:
* Communication Events
* Benefits Reviews
* Business Performance Reports
* Evaluations and Reviews
5.4.2 Modify the Change Management Plan as Required
The Change Management Plan will generally require modification throughout the change lifecycle in order to ensure that outcomes remain correctly aligned with the organization’s needs.
Change leaders need to review objectives and make the adjustments necessary to maintain momentum and deliver results. Adjustments may include adding, eliminating, or realigning change program components to reinforce the change or decrease or accelerate change in response to internal or external pressures. Changes to deliverables should be controlled through
formal procedures that are aligned with the organization’s change control framework. Once a change to the Change Management Plan or Strategy has been approved, then the decision should be communicated to all relevant stakeholders.
Inputs:
* Change Management Plan
* Project Schedule and Plan
Outputs:
* Change Management Plan (updated)
