5.2 Project Management Office Flashcards

1
Q

What is a Project Management Office (PMO)?

A

An organisational unit established to centralise and coordinate the management of projects under its domain.

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2
Q

Name 3 types of PMO?

A
  • Supportive (least control)
  • Controlling
  • Directive (most control)
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3
Q

What is a Governance Council?

A

The set of policies that define the establishment and control of projects.

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4
Q

Name 3 members of staff in a PMO

A
  • PMO Coordinator
  • Business and PM Methodology specialist
  • PM Software specialist
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5
Q

Name 4 risks of using a PMO

A
  • Excessive paperwork
  • Employee Burnout
  • Headcount increase and decrease
  • Organisational Restructuring
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6
Q

Who is the PMO predominately staffed by?

A

Project Managers

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7
Q

Supportive PMO is also regarded as the…

A

Clearing house for project managers

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8
Q

What is Supportive PMO?

A

Provides on-demand expertise on projects

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9
Q

What is Controlling PMO?

A

Similar to supportive PMO, but demands the use of its expertise

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10
Q

What is Directive PMO?

A

Provides the personnel for project management

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11
Q

When is it appropriate to use a Controlling PMO?

A

When there’s a clear organisational benefit from standard PM practices

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12
Q

When is it appropriate to use a Supportive PMO?

A

When projects already work in a loosely controlled manner

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13
Q

When is it appropriate to use a Directive PMO?

A

When you want to establish higher professional project management standards

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14
Q

What is the choice of PMO based upon?

A

The organisations culture and history

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15
Q

What are the 3 objectives of the PMO?

A
  • Implement a common methodology
  • Standardise terminology
  • Provide common supporting tools
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16
Q

Whats the difference PMO and Governance Council?

A

PMO is responsible for oversight of all projects meanwhile Governance Council responsible for portfolio decisions.

17
Q

What are two ways managers can measure ROI of PMO implementation? (Give examples for each)

A

Qualitatively: Decrease in the number of conflicts
Quantitatively: Less time spent in meetings