5.1 Flashcards

1
Q

1st step of troubleshooting

A

Identify the problem

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2
Q

2nd step of troubleshooting

A

Establish a theory

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3
Q

3rd step of troubleshooting

A

Test theories

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4
Q

4th step of troubleshooting

A

Create plan of action

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5
Q

5th step of troubleshooting

A

Implement a solution

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6
Q

6th step of troubleshooting

A

Verify full functionality

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7
Q

7th step of troubleshooting

A

Document all findings

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