5.1 Flashcards
1
Q
1st step of troubleshooting
A
Identify the problem
2
Q
2nd step of troubleshooting
A
Establish a theory
3
Q
3rd step of troubleshooting
A
Test theories
4
Q
4th step of troubleshooting
A
Create plan of action
5
Q
5th step of troubleshooting
A
Implement a solution
6
Q
6th step of troubleshooting
A
Verify full functionality
7
Q
7th step of troubleshooting
A
Document all findings