5. The industry and market environment Flashcards

1
Q

What are the components of Porter’s Five Forces model?

A

According to Porter, five competitive forces influence the state of competition in an industry.

  1. Potential entrants: Threats of new entrants
  2. Customers: Bargaining power of customers
  3. Substitutes: Threat of substitute products or services
  4. Suppliers: Bargaining power of suppliers
  5. Industry competitors: Rivalry among existing firms

Porter claims that the intensity of the fifth force, that is the rivalry amongst industry competitors, is driven by the intensity of the other four forces.

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2
Q

What are some examples of barriers to entry?

A
  1. economies of scale and scope
  2. product differentiation
  3. capital requirements
  4. switching costs
  5. access to distribution channels
  6. cost advantages of existing producers, independent of economies of scale
  7. response of incumbents

Entry barriers might be lowered by:

  1. changes in the environment
  2. technological changes
  3. new distribution channels for products or services
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3
Q

How do substitutes affect profitability?

A
  1. putting a ceiling on prices eg, air fares will determine the maximum level of train fares over similar routes;
  2. affecting volumes of demand; and
  3. forcing expensive investments and service improvements

Threat from substitutes is determined by:

  1. relative price/performance
  2. switching costs from one to another
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4
Q

How is buyers’ power increased?

A
  1. The customer buying a large proportion of total • industry output.
  2. The product not being critical to the customer’s own business and a lack of proprietary product differences which would otherwise make them favour or be locked into one supplier.
  3. Low switching costs (ie, the cost of switching suppliers).
  4. The size of the purchase relative to the size of the supplier.
  5. High degrees of price transparency and supplier information available in the market.
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5
Q

How is bargaining power of suppliers determined?

A
  1. The number and size of suppliers
  2. The threat of new entrants or substitute products to the supplier’s industry.
  3. Whether the suppliers have other customers outside the industry, and do not rely on the industry for the majority of their sales.
  4. The importance of the supplier’s product to the customer’s business.
  5. The extent to which the supplier has a differentiated product.
  6. The level of switching costs for their customers.
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6
Q

Which factors influence the intensity of competition?

A
  1. Rate of market growth
  2. Level of fixed costs
  3. Ease and cost of switching for buyers
  4. Importance of capacity utilisation/economies of scale
  5. Degree of uncertainty regarding the actions of rival firms
  6. Strategic importance
  7. Exit barriers
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7
Q

What is the ideal market, in which profits are easiest to make?

A
  1. Low supplier power
  2. Low customer power
  3. Little prospect of substitutes emerging
  4. High barriers to entry
  5. Weak inter-firm competition
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8
Q

What are the limitations of the Five Forces model?

A
  1. Ignores the role of the state
  2. Not helpful for not-for-profit organisations
  3. Positioning view and not resource-based
  4. Assumes management are r`equired to maximise shareholders’ wealth
  5. Dynamic industries
  6. Ignores potential for collaboration to raise profitability
  7. Some industries may include additional forces, e.g. the sixth force known as ‘complementors’ such as apps for smartphones.
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9
Q

What are the key stages of the industry life cycle?

A
  1. Introduction
  2. Growth - rapid expansion
  3. Shakeout - market growth slows
  4. Maturity - stable
  5. Decline - fall off in activity level
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10
Q

What are the key characteristics of the introduction phase?

A

Customers - Experimenters, innovators

R&D - High

Company - Early mover, production focused

Competitors - A few

Profitability - Low, as an investment

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11
Q

What are the key characteristics of the growth phase?

A

Customers - Early adopters

R&D - Extend product before competition

Company - React to more competitors with increased marketing

Competitors - More entrants to the market

Profitability - Growing

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12
Q

What are the key characteristics of the shakeout phase?

A

Customers - Growing selectivity of purchase

R&D - Seek lower cost ways to supply to access new markets

Company - Potential consolidation through buying rivals

Competitors - Many competitors, price cutting but winnowing out weaker players

Profitability - Levelling off

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13
Q

What are the key characteristics of the maturity phase?

A

Customers - Mass market, brand switching is common

R&D - Low

Company - Battles over market share. Seek cost reduction

Competitors - Depending on industry, a few large competitors

Profitability - Stable, high or under pressure

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14
Q

What are the key characteristics of the decline phase?

A

Customers - Price competition. Commodity product

R&D - Close to nil

Company - Cost control or exit

Competitors - Price-based competition, fewer competitors

Profitability - Falling, unless cost control

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15
Q

What are the strategic implications of the introduction stage?

A
  1. Attract trend-setting buyer groups by promotion of technical novelty or fashion.
  2. Price high (skim) to cash in on novelty or price low (penetration) to gain adoption and high initial share.
  3. Support product despite poor current financial results.
  4. Review investment programme periodically in light of success of launch (eg, delay or bring forward capacity increases).
  5. Build channels of distribution.
  6. Monitor success of rival technologies and competitor products.
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16
Q

What are the strategic implications of the growth stage?

A
  1. Ensure capacity expands sufficiently to meet firm’s target market share objectives.
  2. Penetrate market, possibly by reducing price.
  3. Maintain barriers to entry (eg, fight patent infringements, keep price competitive).
  4. High promotion of benefits to attract early majority of potential buyers.
  5. Build brand awareness to resist impact from new entrants.
  6. Ensure investors are aware of potential of new products to ensure support for financial strategy.
  7. Search for additional markets and product refinements.
  8. Consider methods of expanding and reducing costs of production
17
Q

What are the strategic implications of the shakeout stage?

A
  1. Monitor industry for potential mergers and rationalisation behaviour.
  2. Seek potential merger candidates.
  3. Periodic review of production and financial forecasts in light of sales growth rates.
  4. Shift business model from customer acquisition to extracting revenue from existing customers.
  5. Seek to extend growth by finding new markets or technologies.
18
Q

What are the strategic implications of the maturity stage?

A
  1. Maximise current financial returns from product.
  2. Defend market position by matching pricing and promotion of rivals.
  3. Modify markets by positioning product to gain acceptance from non-buyers (eg, new outlets or suggested new uses).
  4. Modify the product to make it cheaper or of greater benefit.
  5. Intensify distribution.
  6. Leverage the existing customer database to gain additional incomes (eg, mobile phone operators seeking to earn from content management).
  7. Engage in integration activities with rivals (eg, mergers, mutual agreements on competition).
  8. Ensure successor industries are ready for launch to pick up market.
19
Q

What are the strategic implications of the decline stage?

A
  1. Harvest cash flows by minimising spending on promotion or product refinement.
  2. Simplify range by weeding out variations.
  3. Narrow distribution to target loyal customers to reduce stocking costs.
  4. Evaluate exit barriers and identify the optimum time to leave the industry (eg, leases ending, need for renewal investment).
  5. Seek potential exit strategy (eg, buyer for business, firms willing to buy licences etc).
  6. The response of competitors is particularly important – there may be threats as they attempt to defend their position, or opportunities, eg, when a competitor leaves the market.
20
Q

What are the four phases of the International Trade Life Cycle?

A

Phase 1. The product is developed in the high income country

Phase 2. Overseas production starts

Phase 3. Overseas producers compete in export markets

Phase 4. Overseas producers compete in the firm’s domestic market.

21
Q

What are benefits to management from recognising strategic segments?

A
  1. Better tailoring of products and marketing mix to the wants of customers within a group
  2. Closer definition of competitors
  3. Identification of mobility barriers
22
Q

What are the key considerations in identifying strategic segments?

A
  1. The product
  2. The customer
  3. Segmentation
  4. Competitors
23
Q

What factors can be used to identify country clusters?

A
  1. Level of economic development, infrastructure
  2. Cultural similarities
  3. Member of economic groupings
  4. Similar market or regulatory structures.
  5. Inter‑market timing differences: life cycles.
24
Q

What are factors causing mobility barriers between strategic groups?

A
  1. Characteristics, such as branding, user technologies and so on, specific to markets overseas or to geographical regions within a country.
  2. Industry characteristics: to move into a mass volume end of the market might require economies of scale and large production facilities. To move to the quality end might require greater investment in research and development.
  3. The organisation may lack the distinctive skills and competences in the new market area.
  4. Legal barriers
25
Q

What special considerations are raised when buyers are in the public sector?

A
  1. Public accountability
  2. Governments are rarely monolithic
  3. Political considerations
  4. Purchasing by tender