5 Rules of Conduct (2021) Flashcards
What is Rule 1 of the 5 RICS Rules of Conduct?
Hint (I)
Provide an example of when you have used it.
Rule 1: Members and firms must be honest, act with integrity and comply with their professional obligations, including obligations to RICS.
Example: Being open and transparent with clients about their fees and services.
Do not take unfair advantage of others
What is Rule 2 of the 5 RICS Rules of Conduct?
Hint (PC)
Provide an example of when you have used it.
Rule 2: Members and firms must maintain their professional competence and ensure that services are provided by competent individuals who have the necessary expertise.
Example: Members maintain and develop their knowledge and skills throughout their careers.
They identify development needs, plan and undertake continuing professional development (CPD) activities.
What is Rule 3 of the 5 RICS Rules of Conduct?
Hint (DS)
Provide an example of when you have used it.
Rule 3: Members and firms must provide good-quality and diligent service.
Example: Understand clients’ needs and objectives - in a way clients understand
What is Rule 4 of the 5 RICS Rules of Conduct?
Hint (R D+I)
Provide an example of when you have used it.
Members and firms must treat others with respect and encourage diversity and inclusion.
Example: Members and firms treat everyone fairly and do not discriminate against anyone on any improper grounds, including age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
What is Rule 5 of the 5 RICS Rules of Conduct?
Hint (PI)
Provide an example of when you have used it.
Members and firms must act in the public interest, take responsibility for their actions and act to prevent harm and maintain public confidence in the profession.
Members and firms respond to complaints made against them promptly, openly and professionally.
