5 - Data & the Finance Function Flashcards
Novel technologies
New & emerging tech developments that introduce different ways of working and using data. These are the technologies we’ve discussed over past few chapters.
How does cloud computing improve info used by decision makers?
Consistent info as single data source held, maintained and shared by multiple users.
How does big data improve info used by decision makers?
Faster speed info can be sent to decision makers as can be streamed real time.
How does data analytics improve info used by decision makers?
Can now identify patterns and trends that were previously impossible/too time consuming.
How does process automation improve info used by decision makers?
Reduce errors and inconsistencies + faster than humans
How does AI improve info used by decision makers?
Info created by augmenting human intelligence and AI can be made available faster as humans just focus on their part.
How does data visualisation improve info used by decision makers?
Communication of info more rich and effective.
How does blockchain improve info used by decision makers?
Increases trust in info because transactions are verified.
How does internet of things improve info used by decision makers?
Sensors in environment increase range of info.
How does mobile tech improve info used by decision makers?
Decision makers can access info from anywhere = more responsive and reactive.
How does 3D printing improve info used by decision makers?
Fast assembly of prototype products for decision makers to evaluate. Can make changes quickly and results sent to any location that has a 3D printer.
The role of marketing can be summarised by 2 lines…
- Identify customer needs
2. Help the org fulfil those needs
What specific software can collect data from customers?
Customer relationship management (CRM) software
4 ways big data & data analytics can improve understanding of customer
- Identify patterns and trends in customer behaviour to predict demand
- Identify tastes = tailor to individual
- Understand how ind interacts with diff comms channels so create consistent exp for them
- Customer value: understand desires & preferences to identify features that add value for them.
3 main roles of operations
- Fulfil customer orders through production
- Delivery to customer
- transform inputs to outputs
Define EDI systems
Electronic data interchange systems = computer-to-computer exchange of docs in standardised format - so org’s systems exchange data with systems of customer/supplier. Eliminates needs to call up supplier and order materials etc. Use system to understanding change in type/frequency of orders.
5 sources of operational data
- EDI systems
- Logistics & reverse logistics systems
- Inventory mgmt systems
- Material requirement/manu resource/enterprise resource planning systems.
- Quality control systems
Sources of operational data tend to all be… + implication
INTERNAL sources = data should easily be collected and analysed to identify inefficient processes.
How can data analytics be used to identify operational inefficiencies?
Run analytics on data created by internal systems. Compare actual vs benchmark to determine inefficiencies.
How can enterprise-wide systems be used to identify operational inefficiencies?
Data in financial and operational systems can be used to generate KPIs that help org to monitor how efficient processes are.
How can EDI systems be used to identify operational inefficiencies?
EDI systems provide data on how quickly docs are transferred between orgs & may indicate delays
How can inventory mgmt systems be used to identify operational inefficiencies?
Identify product lines moving slowly or have a trend of increasing inventory lvls.
How can benchmarking analysis be used to identify operational inefficiencies?
Compare performance of bis process against comparable internal and external processes to identify underperformance.
How can quality control systems be used to identify operational inefficiencies?
Detect product lines with high levels of reworking or wastage to identify where improvements are needed.
How is data beneficial for operations to forecasting?
Data can map out customer behaviour + use predictive modelling = improve demand forecasting to schedule production processes.
How is data beneficial for operations to preventative maintenance?
data + internet of things (sensors) can continuously monitor systems to identify potential issues that can be prevented by scheduling maintenance before they occur.
How is data beneficial for operations to cost saving?
Efficiency gains by eliminating bottlenecks, reducing waste and downtime.