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Promotional: Step Up and Lead > 5. Call to Action > Flashcards

5. Call to Action Flashcards

1
Q

When faced with an adversity, what is the difference between turning that adversity into either a problem or an opportunity? (p. 235)

A

Attitude

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2
Q

In any arena, if you find a team that has overcome the odds and found success then it is likely that the leader of that team has mastered what? (p. 235)

A

Art of overcoming

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3
Q

You want your team to be involved in the decision-making process as much as possible, but you have to be careful because too many unnecessary opinions can lead to what? (p. 236)

A

Stagnation

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4
Q

What does a leader exhibit when it is time to make the tough decisions? (p. 237)

A

Confidence and control

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5
Q

How many components are there in the high-pressure decision-making process for leaders? (p. 237)

A
  1. Situational awareness
  2. set a goal
  3. risk vs. reward
  4. input from others
  5. take action
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6
Q

Which component of the high-pressure decision-making process involves utilizing whatever resources available to gather all the data and facts a leader can? (p. 237)

A

Situational awareness

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7
Q

When gathering input from others in the high-pressure decision-making process, what is important for you, the leader to remember? (p. 237)

A

you are in charge

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8
Q

Why is it important for a leader to align themselves with the right people and equipment, if needed, in advance? (p. 238)

A

Easier to achieve their goals

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9
Q

What are the six signs a leader can use to determine the personal maturity of a person? (p. 239)

A
  1. thankful for what they have
  2. humble, with a willingness to serve others
  3. edifying; knowing how to encourage and build up others
  4. patient, understanding the concept of delayed gratification
  5. skillful as professionals who know how to do their job and aren’t afraid to act
  6. well-developed in people skills
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10
Q

A person that knows how to encourage and build up others is known to be what? (p. 239)

A

An edifier

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11
Q

A person with a high level of personal maturity that has a willingness to serve others and put the needs of the customers and the mission of the team ahead of their own needs is considered to be? (p. 239)

A

Humble

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12
Q

What determines how strong of a leader a person will become? (p. 243)

A

Dominant thought

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13
Q

What is a dominant thought? (p. 243)

A

What you think about the most

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14
Q

What is the profound difference between one person and another in life? (p. 244)

A

The goals that they choose to pursue

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15
Q

What is another term used to describe the highest level, long-range goals of an organization? (p. 244)

A

Vision

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16
Q

What does a team need to ensure success even through distraction? (p. 245)

A

Clearly defined mission

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17
Q

All winning teams are ___________. (p. 246)

A

Goal-oriented

18
Q

What is the maximum amount of goals a person should have to avoid becoming diffused and unfocused? (p. 247)

A

Five

ideally 2-5 goals at a time

19
Q

What process does a results-oriented team leader use to be able to measure progress? (p. 247)

A

Goal setting

20
Q

What enables a leader to measure progress? (p. 247)

A

Goals

21
Q

What do goals need to be so they are effective? (p. 247)

A

Attainable and measurable

22
Q

What term is used in goal setting that means a goal will be able to be completed within the determined time frame? (p. 247)

A

Attainable

23
Q

What type of goals cannot be readily achieved and are apt to result in frustration? (p. 248)

A

Nonspecific

24
Q

The ability for a leader to see how much of a goal is completed by the team while the team is working on the goal is called __________. (p. 248)

A

Measurable

25
Q

Within what time frame should short-range goals be able to be completed in? (p. 248)

A

30 days

26
Q

What are the most common goals that a team should set? (p. 248)

A

Short-range

27
Q

Also known as the Big Picture, these goals are set with a time frame of one year or longer? (p. 249)

A

Long-range goals

28
Q

How many days in a row do you need to take daily action to create a habit? (p. 250)

A

30 days

29
Q

Since it is easier to take daily action towards achieving your goals, __________ will result in greater success. (p. 250)

A

Winning habits

30
Q

What habit do studies show individuals and teams that achieve the most to have successfully implemented? (p. 250)

A

Putting their goals on paper

31
Q

What 4 things should be included when writing down your goals on paper? (p. 250-251)

A
  1. name of the goal
  2. deadline (or timeframe) of the goal
  3. priority of the goal
  4. how the goal will be measured
32
Q

How does Step Up and Lead describe personal integrity when referring to setting achievable goals? (p. 252)

A

Make sure your goals align with your core values

33
Q

What is required to get other people to commit to your vision? (p. 253)

A

Communication

34
Q

The 3Cs that effective communicators use to communicate their message are: clear, confident, and __________. (p. 253)

A

Consistent

35
Q

What is the biggest mistake that leaders make when attempting to communicate their message with others? (p. 253)

A

Lack clarity

36
Q

What is essential for a leader to do if they intend to develop a solid foundation for a successful relationship with their team? (p. 254)

A

Earning the trust of their team

37
Q

Trust breakers (p. 255)

A
  1. Lying,
  2. breaking promises,
  3. being judgmental,
  4. spreading gossip
  5. taking care of your own needs at the expense of others
  6. overpromising and under-delivering
38
Q

Trust builders (p. 255)

A
  1. always telling the truth
  2. keeping your work
  3. under-promising and over-delivering
  4. being dependable on a consistent basis
  5. not participating in negative conversations
  6. showing others that you care about their needs
39
Q

What kind of behavior is trust? (p. 256)

A

Learned

40
Q

A leader does not worry about who they are upsetting, a leader thinks about who they are _________. (p. 257)

A

Reaching

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