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2. Leadership Traits Flashcards

1
Q

When will a smart firefighter start working on developing their leadership traits and qualities? (p. 27)

A

Before becoming an officer

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2
Q

What skills do you need to take the time to develop if you want to become a great leader that other firefighters may not work on? (p. 27)

A

People skills

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3
Q

What do you have to show to your people if you want to get the best possible performance out of them? (p. 27)

A

Respect

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4
Q

What leadership ability plays a significant role in determining the effectiveness of a leader? (p. 28)

A

Ability to motivate others

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5
Q

The acronym LEADERS TEACH lays out the leadership traits and qualities that a leader must possess. What trait does the letter R represent in this acronym? (p. 29)

A

Reliable

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6
Q

The acronym LEADERS TEACH lays out the leadership traits and qualities that a leader must possess. What trait does the letter C represent in this acronym? (p. 29)

A

Courageous

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7
Q

The acronym LEADERS TEACH lays out the leadership traits and qualities that a leader must possess. What trait does the letter D represent in this acronym? (p. 29)

A

Determined

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8
Q

Important leadership traits

LEADERS TEACH

A 
Loyal
Educated
Adaptable
Determined
Enthusiastic
Reliable
Selfless

Tough
Empathetic
Assertive
Courageous
Honorable
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9
Q

Which leadership trait gives leaders the obligation to provide the best customer service possible to the customers of the fire service? (p. 32)

A

Loyal

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10
Q

Which leadership trait means to be dependable and trustworthy, which makes you reliable to carry out your assignments and duties? (p. 33)

A

Loyal

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11
Q

Which way of learning is specific to the fire service and in addition, we don’t have full control over it because it occurs after real-world incidents? (p. 35)

A

Post-incident analysis

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12
Q

Chief Mike Terpak, author of Fireground Operational Guides, is quoted as saying “you have to know your enemy” in regards to being an educated leader. What is he referencing that is important to learn as leaders with this statement? (p. 34)

A

Building construction

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13
Q

3 best ways to learn in any profession: (p. 35)

A
  1. reading books
  2. attending seminars
  3. on-the-job training
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14
Q

Reading an educational book a little bit consistently everyday can add up to a lot of hours of learning from books over a year’s time for a leader in the fire service. What is the name for this learning phenomenon? (p. 35)

A

Compound effect

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15
Q

Which way of learning has the benefit of allowing you to network with other like minded individuals in your field while allowing you to advance your skills? (p. 36)

A

Seminars

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16
Q

Even though the fire service has better apparatus, equipment, and protective gear than in the past there are still more than __________ firefighters killed in the line of duty every year. (p. 38)

A

100

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17
Q

How often should a leader commit to learning something new if they want to meet the leadership trait of being educated? (p. 38)

A

Daily

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18
Q

What are the areas or focuses of your education so you can stay educated as a leader in the fire service? (p. 38)

A

your education should be broad

  1. understand your duties
  2. understand your policies and procedures
  3. the science of firefighting
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19
Q

Why must a leader in the fire service be able to adapt and make tough decisions without hesitation? (p. 41)

A

The fireground is complex and unpredictable

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20
Q

Term that describes a leader’s ability to adjust quickly to rapidly changing conditions? (p. 41)

A

Adaptable

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21
Q

The two ways to put out a fire is to out-resource it or to __________ it. (p. 41)

A

Out-think

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22
Q

For a leader in the fire service to be adaptable they must also be __________. (p. 42)

A

Resourceful

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23
Q

What are some ways for a leader to improve the leadership trait of adaptability? (p. 43)

A
  1. never stop educating yourself
  2. practice being proactive
  3. think outside the box, don’t get tunnel vision
  4. work on staying mentally and physically alert
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24
Q

Someone who is able to skillfully, safely, and promptly navigate their way through different situations with whatever tools, staffing, and resources that are available at that moment are said to be what? (p. 42)

A

Resourceful

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25
Which leadership trait is synonymous with heroic in the context of firefighting? (p. 43)
Determined
26
Which leadership trait is defined as having the end goal in mind and not stopping, quitting, or slowing down until that goal has been achieved? (p. 43)
Determined
27
What leadership trait enables leaders to develop good habits that will eventually lead to the accomplishment of the goal at hand? (p. 45)
Determined
28
Determination is a desirable leadership trait for leaders in the fire service, but a leader must do what to ensure they are safe, smart, and calculated before taking action since the firefighting profession involves risk? (p. 45)
Perform a risk assessment
29
A determined leader will have laser-sharp focus on the goal at hand, but it is important that a leaders risk assessment supersedes their __________ when working towards a goal. (p. 46)
Determination level
30
Instead of spending time worrying about what you are going to say, you should worry more about how you are going to say it because _________ of what you say comes from how you say those words. (p. 47)
97%
31
Being enthusiastic as a leader is an important trait, but where does enthusiasm come from? (p. 47)
Passion
32
What is one of the best tools that leaders can use to help motivate others? (p. 47)
Enthusiasm
33
What does a leader that criticizes, condemn, and complains show when doing these just for the sake of it? (p. 48)
Weakness as a leader
34
What is the best way for a leader to approach every task around the fire station or on the fireground? (p. 48)
With the right attitude
35
Which term describes a sincere interest and exuberance in the performance of your duties and is a desirable leadership trait? (p. 49)
Enthusiasm
36
What could a leader do to improve their enthusiasm for their job and become a better leader? (p. 49)
Understand the mission of their organization
37
Which of the following is the ability of a person to perform and maintain their functions in all circumstances, whether routine or unexpected? (p. 50)
Reliable
38
Of the two traits of a leader that are in line with reliability, which one can be seen when someone doesn’t need to be told what to do and just does it? (p. 52)
Initiative
39
Part of being a selfless leader is to praise others. What needs to happen for praise to be effective? (p. 54)
Do it in front of others
40
What is one of the top actions a leader can take that results in teams failing? (p. 54)
Taking all the credit
41
What is the paradox in leadership that is required for a leader to be an important leader? (p. 55)
You have to be the least important person on the team
42
What do true leaders recognize to be the fuel that drives the engine of a team or organization? (p. 55)
Recognition
43
What is the name of the leadership technique that looks to identify and use the strength or specialty of the individuals on a team? (p. 55)
Lane Theory
44
What is the caveat for leaders to be aware of when using the leadership technique called Lane Theory? (p. 56)
Don’t fall in love with the potential someone might have
45
What is the right way to manage leaders? (p. 57)
Find them and support them
46
Although selflessness has a lot to do with self-sacrifice, this does not mean a firefighter should ____. (p. 57)
disregard safe practices
47
What matters about toughness since it is a desirable leadership trait and comes in all shapes and sizes? (p. 59)
The size of someone’s heart
48
Which type of situation is considered one of the toughest situations for a leader in the fire service because you have to be able to put your personal feelings aside and make tough decisions? (p. 60)
Dealing with insubordination of a friend
49
Which leadership trait is defined as being strong, resilient, and able to withstand adverse conditions? (p. 61)
Tough
50
Who does a true leader that is empathetic love because he or she understands that firefighters are servants in our profession? (p. 61)
The public
51
The way firefighters treat the public determines the fate of their organization, so if a mistake is made on a fire scene empathy can be used as a trump card during what time frame of the fire incident to correct it? (p. 62)
Last five minutes
52
What do corporations wish they could duplicate that firefighters get from the public already? (p. 63)
Respect
53
What are you aware of if you are being empathetic? (p. 63)
What is happening in others’ lives
54
What is the one thing that most people want their leaders to do, but it is very hard to find? (p. 64)
Listen
55
What is the suggestion for improvement does Step Up and Lead provide to become more empathetic as a leader? (p. 65)
Treat others the way you would like to be treated
56
Which component of the leadership trait of being assertive applies to the fire service due to the risk of death or injury when orders are not followed? (p. 65)
Being confident and direct
57
What type of skill is being assertive considered to be? (p. 65)
Communication
58
As firefighters we risk _________ to save savable property and we risk _________ to save lives already lost. (p. 66)
Little, nothing
59
What term is used to describe an incident commander on the fireground who has true posture? (p. 66)
Command presence
60
What can be used to describe an incident commander who has command presence? (p. 66)
1. in control of a situation 2. who gives precise instructions 3. makes proactive decisions
61
Assertive communication is an effective communication style because it is based on __________. (p. 66)
Mutual respect
62
Why does a message that is too passive or too aggressive get lost by the people receiving the message? (p. 67)
They are busy reacting to your delivery
63
Which of the following gestures will help you come across as an assertive person when delivering a message? (p. 67)
Chin up
64
What can you do to improve your leadership skills by becoming more assertive? (p. 69)
Develop a values and belief system
65
Which leadership trait is described as being self-assured and confident on the fireground and around the firehouse? (p. 69)
Assertive
66
Courage is the __________ of fear. (p. 70)
Management
67
The three step guide to help you get your point across in a professional and educated manner when presenting to either politicians or the public is to: (1) get the facts, (2) prepare, and (3) __________. (p. 72)
Present
68
Which type of courage is described as having the inner strength to stand up for what is right and to accept blame when something is your fault? (p. 72)
Moral courage
69
Which type of courage is defined as the willingness to have hard conversations that are necessary to lead during difficult circumstances? (p. 72)
Courageous communication
70
What does a leader lose when they make decisions based on the popular view instead of what is right? (p. 72)
Respect
71
Which leadership trait allows a leader to remain calm while recognizing fear? (p. 74)
Courageous
72
What can you practice if you want to begin to control fear and become more courageous as a leader? (p. 74)
Self-discipline
73
Complete the following saying: “big goals require big commitments, and big commitments require __________. (p. 74)
Courage
74
Which leadership trait is found only in a few professions, like the fire service, and it can be seen by looking at promotional ceremonies or firefighter union halls. (p. 75)
Honor
75
What is built upon honor and integrity, which results in being the base for strong leadership? (p. 76)
Character
76
General Norman Schwarzkopf learned about leadership in the Gulf War and he says there are two things that are required to be an effective leader: (1) take charge and (2) ____________. (p. 77)
Do the right thing
77
How long can it take to destroy a good reputation that has been built over a lifetime if you are not careful? (p. 77)
Seconds
78
Which leadership trait is a by-product of the other LEADERS TEACH leadership traits and is all encompassing of honesty, integrity, and sound moral principles? (p. 78)
Honorable
79
Why is it important for leaders to share knowledge with others? (p. 78)
Everyone has strengths and weaknesses
80
Which of the following is not one of the 25 points describing how a new firefighter should approach the job? (p. 79)
Don’t ask questions
81
What is the term that describes the effect where 99% of all leadership occurs from the middle of an organization and not from the top? (p. 81)
Layered leadership
82
What should a chief officer's goal be with teaching their captains? (p. 81)
How to do the chief officer’s job
83
What are the three Fs that are essential to teach firefighters to take care of? (p. 81)
Firefighters, fire apparatus, and fire stations
84
When a leader is teaching they must remember that people will rise or fall to meet the leader’s expectations and that they need to set expectations __________. (p. 81)
Up front
85
What are the four teaching tips listed in Step Up and Lead for leaders to use when they teach? (p. 81-83)
1. four-step method 2. KISS 3. Stories 4. Be a mentor
86
What is the four-step method? (p.82)
1. you do it, they watch 2. you do it along with them 3. they do it, you watch 4. you let them do it alone
87
What is the ultimate goal of a leader? (p. 83)
To inspire
88
What is the ongoing process used to ensure the continued effectiveness of an organization at all levels called? (p. 84)
Succession planning
89
Which of the following traits a leader could possess will not inspire confidence in their leadership ability? (p. 85)
Micromanaging
90
Which of the following is a trait associated with poor leadership and why so many people fail in leadership positions? (p. 85)
Risk avoidance
91
A person who is likely to fail in a leadership position and exhibit poor leadership would most likely be the __________ to take the credit and the __________ to take the blame. (p. 85)
First, last
92
What is the recommendation for people to do when they find themselves working for a person that has poor leadership skills? (p. 86)
Pay attention to what the person is doing ineffectively
93
Due to the compound effect, what do proper actions that are repeated daily produce for a leader? (p. 86)
Long-term results
94
What is the key for a person when creating their own legacy as a leader? (p. 86)
Develop the habits of a leader

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