5/101.26 MAINTENANCE OF VALUES AND ETHICS Flashcards
What are the Values of the Department?
Integrity Courage Accountability Respect for People Excellence
What are the responsibilities of a supervisor regarding values and ethics of this department regarding employees?
- Assist employees in understanding the department’s ethical standards and values system;
- During the first quarter of each calendar year:
a. Ensure that the agency Values are discussed in a formal session;
b. Review the oath of office and Law Enforcement Code of Ethics. - Conduct the ICARE training developed and distributed by the Professional Standards Division;
- Review, on a monthly basis, the EIIP dashboard (in Blue Team) and take actions to help assist employees
as needed; - Ensure that commendable actions given at the bureau level are entered into the IA Pro system for their
employees that receive such recognition.
What is Burden of Proof according to LVMPD?
The LVMPD burden of proof for internal investigations is that of clear and convincing evidence.
Therefore, before an employee may be held accountable for their conduct, the investigation must demonstrate that
the conduct was substantially more likely than not to have occurred.
What is the purpose of the policy of this department regarding investigating all complaints of employee misconduct, including harassment and/or discrimination whether on or off duty?
to ensure effective measures to manage employee performance and
conduct and assure the public’s trust.
When it pertains to receipt of complaints, how will they be accepted?
Complaints will be accepted from any source and shall be received with a minimum of inconvenience to the
complainant.
What will a supervisor do If the employee receiving the complaint is not the direct supervisor of the involved employee or IAB?
the supervisor
receiving the complaint will provide the complainant the name of the Bureau Commander of the involved
employee.
Who can complaints and/or discrimination be reported to?
- Any supervisor;
- The Director of the Employment Diversity Section (EDS);
-The Internal Affairs Bureau Commander;
- The Office of Human Resources Director.
How will complaints of harassment and/or discrimination be documented?
will be documented on a Statement of Complaint (SOC),
LVMPD 272, and forwarded to the Director of the Employment Diversity Section
What is a Customer Service Dispute?
Disputes concerning the methods and procedures used by the department to provide
various services.
Who investigates a customer service dispute and what is the goal of this investigation?
A customer service dispute is investigated by a supervisor with the goal of explaining and educating
the complainant as to the operations of the department as well as improving service delivery by the department
What are the responsibilities of a supervisor receiving or initiating a complaint?
- Interview the complainant to determine the facts and circumstances of the alleged misconduct. If the
complaint is not an allegation that involves a violation of department policy or violation of law, handle the
matter as a customer service dispute.
a. The SOC will document the nature of the complaint, the person making the complaint and any
witnesses to the allegation. If the complainant only provides partial information they will be advised
that there may be a delay in completion of the investigation;
b. Once the SOC is completed, it will be forwarded to IAB. If the complainant insists on making a
complaint that may not equal misconduct in the supervisor’s estimation, a SOC will be completed
and forwarded to IAB for review and conclusion; - Explain the investigatory process to the complainant.
If the complaint only involves the complainant’s disagreement with an established and proper department policy,
procedure, rule, regulation, law, or practice a supervisor conducting the inquiry will:
- Explain to the complainant department policy, procedures, rule, regulation, law or practice and how the
issue does not rise to misconduct; - Document the discussion in Blue Team as a Citizen Contact.
What are some examples of the types of investigations that may be waived, but not limited to?
- Abuse/Excessive use of Sick Leave;
- Reporting for duty/tardiness;
- Any case where an employee has been previously disciplined for the same or similar policy violations
and/or conduct issues, or where the discipline is specifically identified as a line item in the disciplinary
decision guide.
What is the Conflict Resolution Program (CRP)?
is a cooperative effort between LVMPD, the Clark County Neighborhood Justice Center (CCNJC), and the Citizen’s Review Board (CRB) to provide a method of resolution of some complaints alleged against employees by citizens or other employees.
What is the goal of the Conflict Resolution Program?
The goal is to resolve issues and restore relationships through
communication.
