4.9 Flashcards
1
Q
testing a printer
A
- print test page
2
Q
streaks/blur when printing
A
inkjet: clean print heads
laserjet: check for scratched photosensitive drum
3
Q
ghost images
A
image on page repeats itself
clean toner drum
4
Q
garbled printouts
A
check bad driver
check for PCL or Postscript mismatch
print test page
reinstall application
5
Q
laser printer smudges
A
check to see if page is warm, if not the fuser is the problem
color prints might have one cartridge that is low
6
Q
Backed up print queue
A
check/restart print spooler
