4.7

Question 1

Browser security

Answer 1

pop ups may mean malware
might make pop ups look legit

browser redirection and security alerts

Question 2

malware symptoms

Answer 2

slow performance, lock up
network issues preventing you from accessing other sites

windows update might be blocked
system files renamed, encrypted, or disappear

Question 3

email security

Answer 3

spam/phishing

hijacked email can become spammers
participation in DDoS attacks
coordinated BOTnets

Question 4

Best way to stop viruses and malware

Answer 4

stop it before executing install through updated antivirus programs

keep AV signatures updated

recovery console/command prompt to disable a service that runs the malware. you can also remove the malware right there if you know the correct files to delete.

System restore can restore prior to malware install but sometimes wont work bc malware will infect restore files

windows PE disk can help run systems functions that can remove malware

event viewer can show malware issues

Question 5

Best practices to remove malware

Answer 5

1. identify malware
2. disconnect from network
3. quarantine removable media
4. do not try to back up system (already infected)
5. prevent autoplay
6. run a restore point (might not always work)
7. disable/delete system protection restore points
8. update AV. set it as automatic
9. remediate infected systems (removal)
10. run in safemode
11. enable system protection once cleaned
12. train the users to recognize malware