4.5 Marketin Mix Definitions Flashcards
Define marketing mix
combination of elements (7Ps) that a business uses to meet customers needs + achieve its marketing objectives effectively + competitively.
Define product
a good/service offered to the market
To satisfy costumer needs/wants
Includes both tangible + intangible elements (design, branding, features)
Define price
the amount charged to the customer. It must reflect production costs, market conditions, customer value, & business objectives
Define place
how a product is delivered from the producer to the final consumer
Includes distribution channels used, physical location, & logistics
ensures product is accessible to the target market at the right place + time in a cost-effective way
Define promotions
marketing strategies used to communicate a product’s benefit + persuade costumers to buy it. Includes methods like advertising, sales promotions and public relations.
Define people
all individuals involved in marketing & delivery of a product or service. Their actions, skills & attitudes influence costumers experience + perception of the brand.
Define process
systems & procedures a business uses to deliver its products efficiently & consistently
Aims to enhance customer satisfaction & brand experience
Define physical evidence
tangible + visible elements of a product or service that shape customer perceptions & trust, particularly in service-based businesses where customers can’t see/test service before purchase
Define marketing
protection during transportation / information (product use - ingredients) / attractive to catch your attention / convenience —> influences purchasing decisions