438 Exam 2 Flashcards

1
Q

What are the two biggest factors in distinguishing competitive strategy?

A

Company’s Market target is broad or narrow

Competitive advantage linked to lower costs or differentiation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Five Generic Competitive Strategies

A

Low-cost provider strategy
Broad differentiation strategy
Best-Cost provider
Focused (Market Niche) strategy based on low cost
Focused (Market Niche) strategey based on differentiaton

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Successful low-cost leards are:

A

Exceptionally good at finding ways to drive costs out of their business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

A low-cost Leader’s basis for competitive advantage is

A

lower overall costs than competitors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Two options for low-cost advantage

A

Use the lower-cost edge to underprice competitors

Content with market share, keep price

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Two avenues for achieving a cost advantage

A

Do a better job performing value chain activities more cost effectively

Revamp firms overall value chain to eliminate or bypass cost-producing activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How companies can revamp their value chain

A

Selling direct to consumers, cut out costs for distributors/retailers
Use Technologies/information systems that cut out value chain activities
Streamline operations by cutting low value-added work activities
Reduce shipping costs by locating supplier warehouses near facilities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Success in achieving a low-cost edge over rivals comes from

A

Out-managing rivals in finding ways to perform value chain activities faster, more accurately and more cost effictiantly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Reducing price does not lead to higher total profits unless

A

the incremental gain in total revenues exceeds the incremental increase in total costs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

How do companies achieve a differentiating-based competitive advantage

A

Product or service whose attributes differ significantly from your rivals

Set of capabilities for delivering customer value that rivals do not have
lower buyer’s cost, raise product performance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Differentiation works best when

A

Many ways to differentiate and buys perceive the differences as having value
Buyers needs and uses are diverse
Few rival firms are following a similar differentiated approach
Technogical change is fast-paced

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Best-cost provider stategies

A

Aim at giving customers value for the money by satisfying buyers expectations
Target market is value-conscious buyer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Best cost provider strategies work best when

A

Markets where product differentiation is normal and value-conscious buyers purchase midrange products

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Risk of best-cost provider strategy?

A

Being squeezed between firms using low-cost and differentiation strategies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Focused Low-cost strategy

A

Serves buyers in the target market niche at a lower cost and price than rivals
Lowers cost by limiting customer base

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Difference between low-cost and focused low-cost strategies is

A

The size of the buyer group the company is trying to appeal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Focused differentiation strategy

A

Securing a competitive advantage with a product designed to appeal to the unique preferences and needs of a narrowly defined group of buyers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Focused differentiation strategy: success depends on?

A

the existence of a buyer segment looking for special product attributes and firm’s ability to stand apart from rivals.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Four distinct facets of corporate strategy

A

Picking new industries to enter and how to enter
Boost combined performance
Leverage cross-business value chain relationships
Establishing investment priorities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Companies should diversify when?

A

Can expand to industries that complement its present business
Can leverage existing competencies
Can lead to decreased cost
Powerful brand name that can be transferred to the new products

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

In regards to diversification, how is success measured?

A

By adding long-term economic value

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Attractiveness Test

A

Competitive conditions in industry will produce a profit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Cost of entry test

A

Costs less to enter industry than potential profits

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Better-off Test

A

New business improves performance of existing businesses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Unrelated diversification

A

Contain no useful cross-business relationships, done through acquisitions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Related Diversification

A

Posses valuable cross-business value chain similarities
Perform better under corporate umbrella than alone
Strategic Fit: One or more activities of the value are similar

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Combination of unrelated and related diversification

A

Dominant-Business enterprises
Narrowly diversified
Broadly diversified
Unrelated businesses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Evaluating Strategy of diversified company

A

Evaluate industry attractiveness and business-unit competitive strength
Check for cross business-unit competitive strength and cross-business strategic fits
Rank business units on performance and priority for resources
Craft new strategic moves

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Five Strategies for strategic moves

A
Stick with present lineup
Broaden the diversification base
Retrench to narrow base
Restructure
Pursue multinational diversification
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Stick with present lineup

A

When present businesses have growth potential

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Broaden the diversification base to:

A

Acquire more businesses and build new positions

32
Q

Retrench to narrow base when

A

Diversification strategy is too large

Focus resources on industry areas that are stronger performers

33
Q

Restructure to

A

Sell off competitively weak businesses
Use cash from divestitures to make acquisitions in promising industries
Adjust internal strategies by altering organizational structure

34
Q

Pursue multinational diversification

A

More businesses and more markets

Contains more competitive advantage potential

35
Q

Business Ethics

A

Application of ethical principles to business and personnel

36
Q

Ethical Universalism

A

Concepts of right or wrong are universal

37
Q

Ethical Relativism

A

Religion, culture create multiple sets of standards for what is right and wrong

38
Q

Integrative Social Contracts Theory

A

Middle Ground between universalism and relativism

Universal Ethical principles supersede local norms

39
Q

Ethical standards of company should be based on

A

Limited set of universal ethical principles that are widely recognized
Local cultures, shared traditions and values

40
Q

Three types of Managers

A

Moral Manager
Immoral Manager
Amoral Manager

41
Q

Moral Manager

A

Higher standards of ethical behavior

Govern Own actions and actions of employees

42
Q

Immoral Manager

A

No regard for ethical standards

Single Minded pursuit of company’s interests

43
Q

Amoral manager

A

Operate within legal standards, but may not be ethical

44
Q

Social Responsibility as it applies to business

A

Action to promote workforce diversity
Efforts to employ an ethical strategy & ethical principles
Making charitable donations
Actions to promote or enhance the Enviornment
Actions to create a workplace that enhances employee quality of life

45
Q

Social responsibility strategy

A

Socially responsible endeavors a company elects to pursue
Custom-tailored strategy
How they do business and how they fulfill duties to stakeholders and society

46
Q

Linking social performance targets to compensation

A

Incorporate measures to compensate emplotees for social responsibility
Builds culture of social responsibility
80% agree

47
Q

Business case for social responsibilty

A

Generate internal benefits
Reduces risk of damaged reputation
best interest of shareholders

48
Q

Offensive strategies

A

Improve market position or business performance

Use resource strengths to attack rival’s wekanesses

49
Q

Types of Offensive Strategies: Offer equal or better product at

A

lower cost

50
Q

Types of Offensive Strategies: Leapfrog by

A

Being first adopter of technology or first to market

51
Q

Types of Offensive Strategies: Focusing on Innovation to

A

draw sales away from less innovative rivals

52
Q

Types of Offensive Strategies: Adopting or Improving

A

on ideas of rivals

53
Q

Types of Offensive Strategies: Attacking market where

A

rival makes large profits

54
Q

Types of Offensive Strategies: Attack

A

Competitive weakness of rivals

55
Q

Types of Offensive Strategies: Go around

A

Competitors and capture unoccupied markets

56
Q

Types of Offensive Strategies: Hit and run Or

A

Guerrilla Tactics

57
Q

Types of Offensive Strategies: Launch preemptive strike to

A

discourage rivals

58
Q

Offensive Strategies: Choosing which rivals to attack

A

Market leaders that are vulnerable
Runner-up firms with weaknesses where challenger is strong
Struggling enterprises that are on the verge of going under
Small firms with limited capabilities

59
Q

Defensive Strategies

A

Purposes are to lower risk of being attacked, weaken impact of attack, have rivals attack other firms
Blocking Challengers
Likelihood of retaliation

60
Q

Website for distribution of information only

A

Used when distribution networks are strong

Reduce channel conflict

61
Q

Website as minor distribution channel

A

Used when profit from online sales is greater than retail sales
Encourages buyer’s to go on website
Enables build-to-order manufacturing

62
Q

One of several distribution channels

A

Bricks and Clicks

Expands geographic reach

63
Q

Primary distribution channel

A

Buying product online has strong appeal

Look at delivering value to buyers

64
Q

Outsourcing strategy

A

Farming out certain value chain activities to outside vendors

65
Q

Vertical integration strategies

A

Extends competitive and operating scope within the same basic industry

66
Q

Vertical Integration: Forward

A

Better access to end users
Better brand awareness
Direct sales and internet retailing may lower distribution costs
Costs advantage over rivals
Result in lower selling prices to end users

67
Q

Vertical Integration: Backwards

A

Generates costs savings

Enhance companies technological capabilities

68
Q

Vertical integration strategies: Disadvantages

A

Increase investment in industry= increase risk
Rely on own activities
Slower to meet preferences
Stuck with integration due to investment

69
Q

Collaborative partnerships where two or more companies join forces to

A

Achieve mutually beneficial strategic outcomes

70
Q

Strategic because:

A

Facilitate business objectives, build capabilities cover weaknesses, assist entry into markets, block threats

71
Q

Advantages of Strategic Alliance and Partnerships

A

Facilitates mutual learning, cooperation and adaptation to change
Alliance in value chain activities= competitive advantage
Ingrease global presence and build foundation in future industry

72
Q

Many strategic alliances and partnerships are short-lived or fail due to

A

Mutual learning ends, diverging objectives, can’t work together, better options, increased rivalry.

73
Q

Merger

A

Pooling of equals with a newly created company

74
Q

Acquisition

A

One company purchases and absorbs another company

75
Q

First mover strategies

A

Helps build firm’s image with buyers
Early commitments can produce cost advantages
First-Time consumers face high cost of switching products
Constitutes a preemptive strike making imitation hard
First time customers remain loyal to pioneering firms