4.2 Motivation Flashcards

1
Q

What is the main source of motivation for employees?

A

To earn salary/wages

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2
Q

What is the difference between a salary and a wage?

A

Salary - Payment for work expressed as a yearly amount and usually paid monthly in 12 equal payments

Wage - Payment for work done, given on a weekly basis

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3
Q

What is Remuneration?

A

The amount of pay given to an employee for producing work

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4
Q

Give examples of Monetary Remuneration

A

Piece Rate
Overtime
Bonuses
Commission

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5
Q

What is Piece Rate?

A

A payment system where the worker is paid for each piece of work they complete

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6
Q

What is overtime?

A

The extra time the employee has worked over and above the amount of time they are suppose to work

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7
Q

What is a Bonus?

A

They are paid if an employee has achieved a set objective or the business has achieved a particular goal

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8
Q

What is Commission?

A

Money is paid in addition to the basic pay

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9
Q

Give the formula for Commission

A

Commission = Cost of Service x Commission Rate

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10
Q

What is Non Monetary?

A

A range of benefits offered to retain employees

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11
Q

Give examples of Non Monetary rewards

A

Travel
Pension
Health Insurance
Training (Job Enlargement and Job Enrichment)

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12
Q

What is the difference between Job Enlargement and Job Enrichment?

A

Job Enlargement - More work

Job Enrichment - More challenges

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13
Q

Name Maslow’s Hierarchy of Needs starting from most to least important

A
Physiological
Safety
Love/Belonging
Self Esteem
Self Actualisation
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14
Q

Describe what is Physiological Needs

A

Breathing, food, water, sleep

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15
Q

Describe what is Safety Needs

A

Security of body, employment, resources, morality, family, health, property, secure job

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16
Q

Describe what is Love/Belonging Needs?

A

Friendship and Family

17
Q

Describe what is Self-Esteem Needs

A

Confidence, Achievement, respect of others, respect by others

18
Q

Describe what is Self Actualisation needs

A

Morality, Creativity, Problem Solving, lack of prejudice, acceptance of facts