4.2-5

Question 1

SOP

Answer 1

Standard operating procedures

Question 2

People learn:

Answer 2

~ 10% of what they read
~ 15% of what they read and hear
~ 50% of what they do once
~ 90% or more of what they practice

Question 3

Common pests

Answer 3

Roaches ants files rats mice

Question 4

Pest control

Answer 4

IN house is legal but not recommended, a good pest control company has licensed, insured, warranty, and service

Question 5

Pest Management

Answer 5

90% prevention, 10% control

Question 6

Intergrated Pest Management

Answer 6

several lines of defense

Question 7

Administration

Answer 7

needs budge pest control

Question 8

Deny Food & Shelter

Answer 8

Sanitation is the first line of defense

Question 9

Deny Access

Answer 9

The Second Line of defense is to deny access

Question 10

Educate, Inspect, & REport

Answer 10

There needs to be a pest sighting log and you must know what chemicals are being used for pest control

Question 11

Self-Inspection

Answer 11

• Involve all managers
• Meet after inspection
• Develop corrective actions
• Record your observations

Question 12

HACCP

Answer 12

Hazard Analysis and Critical Control Points

Question 13

KEYS TO A HACCP PLAN

Answer 13

Hazard Analysis
Critical Control Points (Limits)
Corrective Actions
Recordkeeping