4.1 & 4.2

Question 1

Job analysis

Answer 1

Is the study of an employees job in order to determine the duties performed, the time involved with each of those duties, the responsibilities involved and the equipment required.

Question 2

Job description

Answer 2

Is the duties, tasks and responsibilities associated with a job.

Question 3

Job specification

Answer 3

Is the qualifications, skills and experience that an employee needs to have to carry out a job.

Question 4

Award

Answer 4

Is a legally binding agreement that sets out minimum wages and conditions for a group of employees in a given industry.

Question 5

Training

Answer 5

Generally refers to the process of teaching staff how to do their job more efficiently and effectively by boosting their knowledge and skills.

Question 6

Development

Answer 6

Refers to activities that prepare staff to take on greater responsibilities in the future.

Question 7

Learning organisation

Answer 7

Monitors and interprets its environment, seeking to improve its understanding of the interrelationship between its actions and its environment.

Question 8

On-the-job training

Answer 8

Occurs when employees need to learn a specific set of skills to perform particular tasks in the workplace. This training usually occurs within the working environment, and uses the equipment, machinery and documents that are present in that workplace.

Question 9

Off-the-job training

Answer 9

The conduct of training away from the workplace, it usually involves sending individuals or groups of employees to a particular specialised training institution. This may be a university or TAFE college, where employees can gain a recognised qualification that will assist them in performing more effectively and efficiently at work.

Question 10

Succession planning

Answer 10

Focuses on preparing employees with potential to take on key management positions within the business in the future, should the need arise.