4. Semester_Communication_Mail_Quotation

Question 1

1. step

Answer 1

Right salutation:
Dear Mr/Ms XX,
–> is preferable unless you know the person very well – which will not be the case

Question 2

2. step

Answer 2

Start your e-mail with a capital letter.

Question 3

3. step

Answer 3

Thank you for your interest…(–> in our wonderful location) and your request for quotation.

Question 4

4. step

Answer 4

Short summary of your company (or company’s success) – 1 or 2 sentences.
–> (Our company XX is a medium sized enterprise with a team of caring and highly qualified employees.) During the year we organize a wide range of different weddings. Our highly qualified employees offer comprehensive service.

Question 5

5. step

Answer 5

Make sure you understand what the customer requires (repeat the requirements)
–> Let me summarize your request. Firstly you are looking for…. You desire exclusive…. Your wedding date is the 1^st August 2022

Question 6

6. step

Answer 6

Say you attach the quotation

–> Please find the quotation attached.

Question 7

7. step

Answer 7

Please do not hesitate…

–> to contact us for further information.

Question 8

8. step

Answer 8

We look forward to …

–> receiving your order soon./doing business with you in the future.

Question 9

9. step

Answer 9

Regards,

Question 10

10. step

Answer 10

Nele Winter
project manager (title/position)
MKE GmbH (company)